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14 - MLC - Management and Leadership


MLC 167 - Accountability in Workplace

Code Start Date Duration Venue Fees
MLC 167 26 August 2019 5 Days Istanbul $ 2750 Registration Form Link
MLC 167 23 September 2019 5 Days Istanbul $ 2750 Registration Form Link
MLC 167 21 October 2019 5 Days Istanbul $ 2750 Registration Form Link
MLC 167 18 November 2019 5 Days Istanbul $ 2750 Registration Form Link
MLC 167 16 December 2019 5 Days Istanbul $ 2750 Registration Form Link
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Course Description

Sometimes managers will let employees avoid accountability because they dislike confrontation. But a lack of individual accountability is bad all around. It’s bad for the employees who likely know they aren’t performing well, and at the same time for manager who are responsible for these employees. In this course, participants will learn how to spread easily a culture of accountability, and maintain it in their organizations.  

Course Objectives

  • Describing the expected outcomes, values and guidelines
  • Getting sufficient authority to make decisions in their fence line
  • Providing adequate resources to get the job done
  • Providing skills, coaching and training
  • Applying consequences, good or bad depending on the results

Who Should Attend?

  • Executives
  • Managers
  • Supervisors
  • Anyone who is or will be responsible for managing teams or individuals

Course Details/Schedule

Day 1

  • The impact of accountability’s absence 
  • Marks of the presence of accountability 
  • How to foster accountability in the workplace
  • Prerequisites of accountability 
  • Defining goals and expectations 

Day 2

  • Creating a culture of accountability within all employees 
  • The accountability cycle
  • Building blocks of accountability
  • How accountability starts with every person
  • Employee’s engagement 

Day 3

  • Manager’s role in the accountability cycle 
  • Improving feedback skills
  • Ingredients of good feedback
  • Feedback at one-to-one meetings 
  • Providing support and trust

Day 4

  • Identifying learning opportunities
  • Ways for successful delegation 
  • Encouraging a culture of continuous improvement
  • Follow through and follow up

Day 5

  • Setting Key Performance Indicators (KPI) 
  • Consequences on the job done 
  • Avoiding blame shifting
  • Identifying poor performance before it spirals
  • Managing conflict at an early stage