TRAINING CATEGORIES
(Click Category to List Courses)

1 - MLC - Management and Leadership


MLC 120A - Management and Leadership Skills (2 Days)

Please contact us for fees

 

Course Description

Maintaining a high level of productivity in today's successful organizations requires staying abreast of a variety of management skills and techniques. Success in fulfilling daily work-related tasks entails knowledge, skills and a positive attitude that must be developed through deliberate practice. In this course, participants will learn to improve  their management skills by setting appropriate goals, plan their work, communicate efficiently and effectively, and develop both interpersonal and intrapersonal skills.

Course Objectives

  • Learn how to set effective and SMART goals and to identify important tasks
  • Understand and appreciate the value and importance of delegation and empowerment techniques
  • Learn effective communication and successful meeting techniques
  • Developing the ability to make higher quality decisions as individuals and teams
  • Motivate the team using various methods

Who Should Attend?

  • Executives
  • Managers
  • Supervisors
  • Individuals who intend to lead teams to high performance

Course Details/Schedule

Day 1

Management Skills:

  • SMART business goal and how to set them
  • Why we need to set a vision for organization?
  • People styles in business 
  • How to set a clear vision
  • Benefits of having shared vision 
  • How to link vision with smart goals & objectives 
  • Aligning organization’s vision with the company’s strategy 
  • Self-management
  • Dealing with differences
  • Understanding other’s behaviors in business environment
  • Bridging the gaps with others

Team Building & Team Management:

  • The criteria for successful teams
  • Choosing the right talent and skills
  • The importance of competence is in the selection process and decision-making
  • Motivation's effect on teams and how to accomplish it 
  • Delegating the right job to the right people

Day 2

Problem Solving and Decision Making: 

  • Quickly identifying and addressing problems
  • Encouraging creativity and flexibility in problem solving
  • Practice using a SWOT analysis
  • Making smart interventions

Business Communication: 

  • Interpersonal vs. Intrapersonal communication 
  • How to communicate with different style
  • Internal communication (vertical and horizontal)
  • Individual (one-to-one) and team meetings
  • Improving communication skills – negotiating, influencing, persuading and delegating