(Click Category to List Courses)

14 - MLC - Management and Leadership

MLC 121 - People Management

Code Start Date Duration Venue Fees
MLC 121 19 August 2019 5 Days Istanbul $ 2750 Registration Form Link
MLC 121 16 September 2019 5 Days Istanbul $ 2750 Registration Form Link
MLC 121 14 October 2019 5 Days Istanbul $ 2750 Registration Form Link
MLC 121 11 November 2019 5 Days Istanbul $ 2750 Registration Form Link
MLC 121 09 December 2019 5 Days Istanbul $ 2750 Registration Form Link


Course Description

This course helps participants to understand and appreciate a combination of human and social skills, and technical competence, required by managers to carry out the process of management in the execution of their work. The course will introduce participants to the importance of their ability to connect with other people, based on trust and respect, in order to achieve financial success. Connecting with people is about making that positive link between personal values and beliefs and the external world in which we live and work.

Course Objectives

  • Understanding and appreciatng the importance of people management skills to business success
  • Understanding and appreciating the importance of self management and working with differences
  • Learning how to identify conflicts and deal with them confidently and effectively
  • Learning how to work effectively with and in teams
  • Understanding how to communicate effectively with people

Who Should Attend?

  • Executives 
  • Managers
  • Supervisors
  • Anyone planning to become more effective in managing people

Course Details/Schedule

Day 1

  • Introduction to people management skills concepts
  • Interpersonal and intrapersonal communication skills
  • How to build long-lasting relationships based on trust and respect
  • The importance of self management
  • How to develop positive thinking and a positive attitude at work

Day 2

  • Introduction to different leadership styles
  • Developing potential and using natural talents
  • The effectiveness of leadership
  • Leadership at different stages of business
  • The importance of self management when dealing with differences.

Day 3

  • Introduction to conflict management
  • Discovering strengths and weaknesses
  • Identifying and managing conflicts
  • Negotiation: simple rules of engagement, and reasonable conflict resolutions.
  • Communication: difficult and bad decisions

Day 4

  • Building work teams and work groups
  • Selecting team members and different team roles
  • The ideal team size
  • How to keep teams focused
  • Formal and informal teams and work groups

Day 5

  • Effective team communications
  • Workplace communication methods
  • Appropriate communications models
  • Barriers to effective communication
  • Conclusion and wrap up