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14 - MLC - Management and Leadership


MLC 124 - Top Management Skills (10 days)

Code Start Date Duration Venue Fees
MLC 124 09 September 2019 10 Days Istanbul $ 5500 Registration Form Link
MLC 124 07 October 2019 10 Days Istanbul $ 5500 Registration Form Link
MLC 124 04 November 2019 10 Days Istanbul $ 5500 Registration Form Link
MLC 124 02 December 2019 10 Days Istanbul $ 5500 Registration Form Link
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Course Description

By gaining the key skills, best practices and behaviors of effective managers such as leadership, delegation, motivation, communication, participants master powerful techniques for getting the best from people. This course prepares participants to be take the responsibility of leading their organizations to the path of excellence. It aims at making their life easier to eanable them build a blueprint for personal success using proven management models. Using various visual aids and case studies, this course is taught in the most explicit, yet beneficial way. 

Course Objectives

  • Apply core management skills and techniques to deliver results
  • Enhance leadership ability by developing emotional intelligence
  • Communicate with, motivate and empower your team
  • Delegate work to individuals and teams
  • Develop a management vision for success

Who Should Attend?

  • Executives
  • Managers wishing to broaden and improve their skill sets
  • Supervisors
  • Those who wish to build their knowledge of contemporary management techniques

Course Details/Schedule

Day 1

  • Setting the stage for great management
  • Best practices of contemporary management
  • Defining customer's success
  • Establishing a sense of direction
  • Adopting a continuous improvement mindset
  • Empowering people for high performance

 

Day 2

  • Mapping the stakeholder environment
  • Identifying mutual and conflicting expectations
  • Establishing success criteria
  • Identifying stakeholder needs

Day 3

  •  Applying a Model for Management Excellence
  • Importance of management identity
  • Making the transition from expert to manager
  • How managing, leading and administering relate
  • Managing people more expert than you
  • What kind of manager do you want to be?
  • Developing a management role model
  • Adapting the model to your managerial situation

Day 4

  • Managing with Emotional Intelligence (EI)
  • The characteristics of the effective manager
  • Knowing yourself: developing three key intrapersonal skills
  • Working with others: applying integral interpersonal skills
  • Applying emotional intelligence day to day
  • Responding appropriately in key situations
  • Using emotional intelligence to lead by example

Day 5

  • Motivating Individuals for Performance
  • Recognizing key motivators
  • Avoiding the top demotivators
  • Leveraging motivators that work for everyone
  • Maximizing your impact on motivation
  • Matching motivators to individual expectations
  • Identifying people's basic needs
  • Recognizing and responding to generational differences
  • Developing and applying a motivational strategy

Day 6

  • The Art of Delegation
  • Fostering commitment through effective delegation
  • Creating a spirit of partnership
  • Establishing a common understanding of success
  • Applying a proven step-by-step process for delegation

Day 7

  • Getting the job done: task and process
  • Determining individual strengths
  • Building on natural talents
  • Collaborating for successful outcomes
  • Achieving Goals through People
  • Agreeing on clear expectations
  • Setting group norms for yourself and your team
  • How your expectations influence others
  • Establishing shared purpose and mutual accountability

Day 8

  • Amplifying individual contributions through synergistic teamwork
  • Creating an environment conducive to collaboration
  • Practical and productive team-building techniques
  • Helping your team work more productively
  • Enhancing communication through a three-layer model
  • The importance of team dynamics and diversity

Day 9

  • A Proactive Approach to Managing Performance
  • Enabling and supporting excellent performance
  • Developing others to achieve their potential
  • Focusing performance through effective measures
  • Utilizing continuous appraisal techniques
  • Integrating coaching and appraisal to build performance
  • Effectively managing workplace disruption
  • Intervening when performance goes off track
  • Reinforcing and redirecting behaviors with constructive feedback

Day 10

  • The Power of Vision
  • Starting with the end in mind
  • Creating momentum and flexibility in your team
  • Keeping the future in focus
  • Crafting your personal vision of management
  • Taking action to implement your personal vision
  • Challenging organizational constraints