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15 - HRC - Human Resources


HRC 123 - First Line Manager

Code Start Date Duration Venue Fees
HRC 123 21 October 2019 5 Days Istanbul $ 2750 Registration Form Link
HRC 123 18 November 2019 5 Days Istanbul $ 2750 Registration Form Link
HRC 123 16 December 2019 5 Days Istanbul $ 2750 Registration Form Link
HRC 123 20 January 2020 5 Days Istanbul $ 2750 Registration Form Link
HRC 123 17 February 2020 5 Days Istanbul $ 2750 Registration Form Link
HRC 123 16 March 2020 5 Days Istanbul $ 2750 Registration Form Link
HRC 123 13 April 2020 5 Days Istanbul $ 2750 Registration Form Link
HRC 123 11 May 2020 5 Days Istanbul $ 2750 Registration Form Link
HRC 123 08 June 2020 5 Days Istanbul $ 2750 Registration Form Link
HRC 123 06 July 2020 5 Days Istanbul $ 2750 Registration Form Link
HRC 123 31 August 2020 5 Days Istanbul $ 2750 Registration Form Link
HRC 123 28 September 2020 5 Days Istanbul $ 2750 Registration Form Link
HRC 123 26 October 2020 5 Days Istanbul $ 2750 Registration Form Link
HRC 123 23 November 2020 5 Days Istanbul $ 2750 Registration Form Link
HRC 123 21 December 2020 5 Days Istanbul $ 2750 Registration Form Link
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Course Description

As the name implies, the first line manager is the person whose position lies in the front line as a connection between higher level managers and employees in the HR department. His job responsibilities include planning how to implement corporate strategy. They assign tasks to staff and control their quality of work. They are also their problem solvers. In this course, you will be able to differentiate between first line managers and other levels at the managerial ladder. You will also learn how to develop your skills and techniques to perform your job to the best of your ability. 

Course Objectives

  • Understanding the duties and the importance of a first line manager
  • Being able to manage your team
  • Communicating effectively
  • Maintaining good relationships with employees
  • Hiring the right emplyee in the correct place

Who Should Attend?

  • First line managers
  • Executives
  • HR staff 

Course Details/Schedule

Day 1

  • The difference between front line manager and middle and high level managers
  • Job responsibilities
  • Frame of authority
  • Conducting a management project
  • Resource planning
  • Validating and analysis of information

Day 2

  • Meeting stakeholders needs
  • Managing communication
  • Reporting problems
  • Implementing corporate strategy
  • Corporate Social Responsibility

Day 3

  • Developing leadership skills
  • Discovering your leadership style
  • Planning and prioritizing
  • Team building and motivating people

Day 4

  • Employees’ relations
  • Managing Conflicts
  • Arbitration
  • Managing Change
  • Quality Management

Day 5

  • Identifying issues which affect performance
  • Training employees
  • Assisting others with their development
  • Recruitment and interviewing techniques
  • Employment contracts
  • Legal framework