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11 - PRJ - Project Management


PRJ 126 - Process Management

Code Start Date Duration Venue Fees
PRJ 126 30 September 2019 5 Days Istanbul $ 2950 Registration Form Link
PRJ 126 28 October 2019 5 Days Istanbul $ 2950 Registration Form Link
PRJ 126 25 November 2019 5 Days Istanbul $ 2950 Registration Form Link
PRJ 126 23 December 2019 5 Days Istanbul $ 2950 Registration Form Link
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Course Description

As the demand for process management is increasing, professional managers need to approach today's dynamic business needs and overcome the challenges that might hinder the development process. Business processes are at the heart of operations in business, and give the establishment its uniqueness. This course will cover management techniques for business processes that deliver operational efficiency and business transparency giving the enterprise the power to compete in a cost efficient, dynamic and productive manner.

Course Objectives

  • Describing the system input, workflow and outcomes
  • Describing the business process model
  • Developing process analysis and process improvement skills
  • Learning how to apply evaluation processes
  • Ensuring consistent results 

Who Should Attend?

  • Project Managers
  • Business Analysts
  • Systems Analysts
  • Business Managers who will be involved in BPM

Course Details/Schedule

Day 1

  • Defining a process
  • Value chain
  • Infrastructure management
  • Process discovery and project scoping
  • Designing process architecture

Day 2

  • Transactional process
  • Creative process
  • Community process
  • Objectives and strategy model
  • Solution modelling
  • Solution analysis 

Day 3

  • Establishing responsibilities
  • Team collaboration
  • Implementation
  • Simulation and testing
  • Consistency management
  • Compliance management 

Day 4

  • Workflow systems:
  • Routing System
  • Distribution System
  • Coordination System
  • Agent System
  • Assistant System
  • International Standards
  • Workflow tools 

Day 5

  • Monitoring
  • Evaluating process performance
  • Process measurement systems
  • Identifying opportunities for improvement