(Click Category to List Courses)

1 - MLC - Management and Leadership

MLC 133 - Leading with Emotional Intelligence: Psychology of Leadership

Code Start Date Duration Venue
MLC 133 24 April 2023 5 Days London Registration Form Link
MLC 133 29 May 2023 5 Days Muscat Registration Form Link
MLC 133 19 June 2023 5 Days Cairo Registration Form Link
MLC 133 03 July 2023 5 Days Paris Registration Form Link
MLC 133 07 August 2023 5 Days Istanbul Registration Form Link
MLC 133 11 September 2023 5 Days Berlin Registration Form Link
MLC 133 16 October 2023 5 Days London Registration Form Link
MLC 133 20 November 2023 5 Days Muscat Registration Form Link
MLC 133 25 December 2023 5 Days Istanbul Registration Form Link
Please contact us for fees


Course Description

The perfect leader is the one who never loses his temper, and who is able to maintain a tranquil, yet motivating atmosphere. He’s the one who listens to his employees and takes the right decision at the right time. An employer of such characteristics is said to have high emotional intelligence. This course will let participants deeply get into analyzing their personal Emotional Intelligence level, and explaining how to powerfully use it in leading the company to success.  

Course Objectives

  • Adapting one's own emotions and behaviours to gain personal benefit 
  • Having a positive influence on the emotions and motivation of others
  • Creating an environment that fosters emotional intelligence
  • Dealing with different personalities in the 'emotionally intelligent' way
  • Understanding and applying the psychology of leadership
  • Enhancing cooperation through better relationship-building skills

Who Should Attend?

  • Executives
  • Managers
  • Supervisors
  • Anyone involved in management techniques or managing teams 

Course Details/Schedule

Day 1

  • The brain science behind emotional intelligence.
  • Emotional Intelligence (EI) definition
  • EI models: Ability model, Mixed model, Trait model
  • The meaning of having high EI in business
  • Debates concerning it being intelligence

Day 2

  • Five key elements
  • Achieving business goals through EI
  • EI in the context of business environment
  • Leading and developing people for business success by means of EI
  • Determine your own personal styles profile
  • Analyze the strengths and limitations of personal profiles

Day 3

  • Raising self-awareness
  • Managing negative emotions
  • Developing empathy
  • How to raise your EI
  • Maintaining effective relationships

Day 4

  • Improving persuasion and diplomacy skills in relationships with line management
  • Body language awareness 
  • People styles at work
  • Power of questioning for building meaningful relationships
  • Conflict resolution
  • Assessment, appraisal and feedback
  • Key communication skills

Day 5

  • Regulate the self effectively
  • Problem solving and creativity
  • Controlling rages
  • Agreeing development objectives
  • Creating development plans