(Click Category to List Courses)
1 - MLC - Management and Leadership
MLC 160B - Project Management Monitoring and Evaluation: Metrics, KPI and Dashboards
| Code | Start Date | Duration | Venue | |
|---|---|---|---|---|
| MLC 160B | 23 October 2023 | 10 Days | Cairo | Registration Form Link |
| MLC 160B | 18 December 2023 | 10 Days | Istanbul | Registration Form Link |
Please contact us for fees
Course Description
Using project management as tool to achieve strategic objectives is an emerging trend. Organizations are starting to invest more in establishing and building PMOs to support, control and direct projects. In order to be able to do so, the PMO must use the proper tools to monitor and measure the progress of projects throughout the organization. In this course, trainees will have hands on experience on how to develop project metrics, KPIs and a control dashboard, in order to be able to monitor the progress in achieving the organization’s goals.
Course Objectives
- Identifying various techniques for effective measurement of project metrics and KPIs
- Developing more complex project management metrics
- Using project metrics when conducting project audits and performing project health checks
- Differentiating between project metrics and KPIs
- Developing project KPIs and applying them correctly
- Creating value-based project metrics
- Designing project dashboard
Who Should Attend?
- Strategic planning heads
- Project managers by profession
- Portfolio and program managers
- PMO managers
Course Details/Schedule
Day 1
- The Driving Forces for Better Project Metrics
- Executive View of Project Management
- The OPM
- Framework versus Methodology
- Defining Project Success
- Common Project Failure Reasons
- Project Health Checks
Day 2
- Mission, vision and strategic goals
- Organizational strategic context
- Strategic mapping
- Evaluating organizational performance
- Performance management context
- What is work performance management
- Evaluating performance vs. performance management
- Performance measurement tools
- The outputs of performance management
- The basic elements of performance management
Day 3
- Employee’s smart goals formulation
- Strategic goals vs. annual goals
- The criteria of functional goals
- Different types of goals: strategic, operational and development)
- Behavioral skills and abilities management and evaluation
- Using behavioral goals in performance management
- Understanding performance levels and behavioral skills
- Measuring behavioral skills
Day 4
- Project Metrics
- Understanding Project Metrics
- Characteristics of Project Metrics
- Project Metrics Categories and Types
- Selecting the Right Project Metrics
- Metrics and the Project Management Office (PMO)
Day 5
- The process of creating metrics
- The criteria of creating metrics
- Sources and methodology of creating metrics
- The gap between the value and the created metric
- Smart digital metrics
- Balanced scorecards
- Common methods in identifying the baseline
- Traffic light system
- The challenges in dealing with metrics
Day 6
- Project Key Performance Indicators (KPIs)
- The Need and Use for Project KPIs
- The difference between measuring performance and managing it
- Procedural techniques for creating KPIs
- Characteristics of good KPIs
- Resources of KPIs
- KPIs Categories
- KPIs Selection
Day 7
- KPIs according to the company’s activities
- KPIs according to department’s specialty
- KPIs varies according to the establishment, department, and employees
- Introduction to terminology
- Post and Prior KPIs
- KPIs Measurement
- KPIs Interdependencies
- Top Project Management KPIs
Day 8
- Operational KPIs: inputs, outputs, and impact
- Documenting KPIs
- Information synthesis
- Terminology index
- Sample documents
- Quality improvement of KPIs
- KPIs life cycle
Day 9
- Managing Project Metrics and KPIs Using MS Project
- Developing Earned Value Metrics and KPIs
- Reports versus Views
- Formatting Tables in a Report
- Formatting Charts in a Report
- Creating a Custom Report
Day 10
- Project Dashboards
- Dashboards and Scorecards
- Benefits of Dashboards
- Rules for Dashboards
- Dashboard Design
