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1 - MLC - Management and Leadership

MLC 108 - Knowledge Management

Code Start Date Duration Venue
MLC 108 20 March 2023 5 Days Istanbul Registration Form Link
MLC 108 24 April 2023 5 Days London Registration Form Link
MLC 108 29 May 2023 5 Days Muscat Registration Form Link
MLC 108 12 June 2023 5 Days Cairo Registration Form Link
MLC 108 03 July 2023 5 Days Paris Registration Form Link
MLC 108 07 August 2023 5 Days Istanbul Registration Form Link
MLC 108 11 September 2023 5 Days Berlin Registration Form Link
MLC 108 16 October 2023 5 Days London Registration Form Link
MLC 108 20 November 2023 5 Days Muscat Registration Form Link
MLC 108 25 December 2023 5 Days Istanbul Registration Form Link
Please contact us for fees


Course Description

 This course will develop your knowledge and understanding of contemporary theories and practices of knowledge management (KM) by examining the relationship between a theoretical understanding of knowledge management and real-life situations and by integrating different dimensions of knowledge management arising from human resource management, information systems and strategic management. The course will explain the concept of `intellectual capital’ and how it is managed and exploited in organisations. It will demonstrate a critical understanding of knowledge management policies and strategies in organisations that enhance effectiveness. Participants will be able to apply a range of transferable skills including literature search, analytical skills, application of theory to real-life situations, teamwork, motivation and interpersonal skills. 

Course Objectives

  • Explore the different conceptualisations of organizational learning
  • Explain how knowledge management systems can assist in a variety of organizations
  • Understand different ways of thinking about strategy
  • Understand the nature of organizational culture
  • Understand effective ways of implementing knowledge management initiatives
  • Explain the characteristics of the notion of intellectual capital from a historic perspective
  • Contrast differing frameworks and conceptions of intellectual capital

Who Should Attend?

  • Managers
  • Supervisors
  • Executives
  • Anyone who aspires to hone his knowledge management skills

Course Details/Schedule

Day 1

  • Introduction to Knowledge Management 
  • Knowledge management defenition 
  • Different perspectives on knowledge management 
  • The difference between data, information and knowledge
  • Managing knowledge from ancient times to today

Day 2

  •  Organizational Learning 
  • Individuals' learning styles
  • Teams' learning styles 
  • Organizations' learning styles 
  • The role of politics in organizational learning
  • Change Management 
  • Leadership and change 
  • Change management strategies 
  • Human Resource Interventions in change management

Day 3

  • Knowledge Management Tools 
  • Tools for organising knowledge 
  • Tools for capturing knowledge 
  • Tools for evaluating knowledge 
  • Tools for sharing knowledge 
  • Tools for storing and presenting knowledge 
  • Knowledge Management and organisational Culture 
  • The role of culture in knowledge conversion and creation processes 

Day 4

  •  Knowledge Management Systems 
  • Systems thinking 
  • Drivers of knowledge management systems 
  • Strategic Management Perspectives 
  • Strategic management: schools of thought 
  • Resource-based and knowledge-based view of the firm 
  • Information systems and knowledge management strategy

Day 5

  • Knowledge Management and the Learning Organization 
  • Organizational learning and the learning organization 
  • Dominant models of the learning organization 
  • Power, politics and the learning organization 
  • Intellectual Capital 
  • Commonality among intellectual capital frameworks