(Click Category to List Courses)
1 - MLC - Management and Leadership
MLC 110B - Management in Crises and Difficult Situations (10 Days)
| Code | Start Date | Duration | Venue | |
|---|---|---|---|---|
| MLC 110B | 23 December 2024 | 10 Days | Istanbul | Registration Form Link |
| MLC 110B | 13 January 2025 | 10 Days | Istanbul | Registration Form Link |
| MLC 110B | 10 February 2025 | 10 Days | Istanbul | Registration Form Link |
| MLC 110B | 10 March 2025 | 10 Days | Istanbul | Registration Form Link |
| MLC 110B | 07 April 2025 | 10 Days | Istanbul | Registration Form Link |
| MLC 110B | 05 May 2025 | 10 Days | Istanbul | Registration Form Link |
| MLC 110B | 30 June 2025 | 10 Days | Istanbul | Registration Form Link |
| MLC 110B | 28 July 2025 | 10 Days | Istanbul | Registration Form Link |
| MLC 110B | 25 August 2025 | 10 Days | Istanbul | Registration Form Link |
| MLC 110B | 22 September 2025 | 10 Days | Istanbul | Registration Form Link |
| MLC 110B | 20 October 2025 | 10 Days | Istanbul | Registration Form Link |
| MLC 110B | 17 November 2025 | 10 Days | Istanbul | Registration Form Link |
| MLC 110B | 08 December 2025 | 10 Days | Istanbul | Registration Form Link |
Please contact us for fees
Course Description
The aim of emergency planning is to ensure that the safety of the organization if maintained, as far as possible, during crises and difficult situations. Planning for emergencies provides a sense of predictability about how they will be managed if they occur. This course is prepared to support site leaders in their responsibilities in relation to the management of crises in terms of prevention, preparation, response and recovery.
Course Objectives
- Acquiring an in-depth knowledge of the key aspects of Strategic Crisis Management
- Learning how to identify incidents and crises
- Taking away step-by-step guidance on how to validate plans
- Learning how to avoid mis-management and prevent the situation from exacerbating
- Learning how to generate ownership and responsibility by all stakeholders to ensure your organization responds efficiently and effectively
Who Should Attend?
- Executives
- Managers
- Supervisors
- Anyone who is or will be responsible for managing teams
Course Details/Schedule
Day 1
- What is crisis?
- Identifying potential crises
- Assessing the different crisis stages
- The danger of reputation loss
- The panic button
Day 2
- A definition of leadership
- What is crisis leadership?
- Leadership’s role in a crisis
- Maintaining control
Day 3
- Preparing for crisis
- Communication as crisis preparation
- Caring and connecting as preparation for crisis
- Managing internal and external communication during the crisis
Day 4
- Planning with vision and values
- Looking for signs of potential errors
- Achieving effective error management
- Creativity during hard times
- Problem solving techniques
Day 5
- Leadership after the crisis
- Rebuild and reassure
- Review and revise
- Restore and reinvigorate
Day 6
- Dealing with the Media
- Caring and connecting as preparation for crisis
- Standardizing communication
- Managing internal and external communication during the crisis
Day 7
- Forming your team
- Establishing a core team
- Establishing a support team
- Crisis psychology
- Maintaining a mood of calmness
Day 8
- Driving decision processes in high-workload situations
- Achieving effective error management
- Using a disciplined problem solving method
- Prepare and expenditure for recovery
Day 9
- Your crisis checklist
- Identify where you need help
- Checking if the right resources in place
- Setting boundaries
Day 10
- Checking your procedures
- Contents of your crisis management manual
- Creating your own personal action plan for future development
