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16 - MSE - Maintenance, Scheduling, Planning

MSE 180 - Root Cause Analysis (RCA)

Code Start Date Duration Venue
MSE 180 08 May 2023 5 Days Istanbul Registration Form Link
MSE 180 03 July 2023 5 Days Istanbul Registration Form Link
MSE 180 28 August 2023 5 Days Istanbul Registration Form Link
MSE 180 23 October 2023 5 Days Istanbul Registration Form Link
MSE 180 18 December 2023 5 Days Istanbul Registration Form Link
Please contact us for fees


Course Description

Root Cause Analysis (RCA) methods are crucial in the investigation of near-misses, accidents and incidents and in preventing recurrent audit nonconformities. This course provides instruction on problem solving and corrective action plan processes you can immediately apply within your organization to start making improvements to your operational performance. This course could be applied on various fields and industry sectors. 

Course Objectives

  • Learning how to establish an effective team environment for root cause analysis
  • Clarifying what the problem is and what is not
  • Beginning with that symptoms of the problem, mapping a trail from the symptom to the root cause(s)
  • Using data and investigative tools, identifying the root cause
  • Generating ideas to solve the root cause problem and select the most appropriate solution using decision matrices
  • Implementing measures to ensure the gains made are held
  • Recognizing common barriers to root cause analysis and apply techniques to overcome those barriers

Who Should Attend?

  • Team leaders
  • Supervisors  
  • Engineers
  • Safety and quality managers
  • Occurrence investigators
  • Maintenance personnel and managers
  • Operations supervisors and personnel
  • Anyone responsible for problem-solving or initiating improvements

Course Details/Schedule

Day 1

  • Overview of Root Cause Analysis
  • Form & focus the team
  • Common root cause analysis errors
  • Problem solving process
  • Defining the problem
  • Problem definition tools
  • Writing a problem statement
  • Identify multiple problems 

Day 2

  • Find the Root Cause
  • Create a cause & effect diagram (or the fishbone diagram)
  • Explore chains of causes
  • Study interrelationships
  • Create timetables to find the proper solution
  • Use data analysis & investigative tools 
  • Identify root causes
  • Using Excel to evaluate root cause of the problem

Day 3

  • Fix the Root Cause
  • Propose potential solutions
  • Select the "best" solution
  • Conduct a reality test
  • Develop action plan to implement solution
  • Verify the solution

Day 4

  • Finalize the solution
  • Validate the solution
  • Create evaluation systems 
  • Update documentation
  • Train
  • Start audits
  • Transfer knowledge

Day 5

  • Overcoming barriers
  • Five “why’s”
  • Fault tree analysis
  • Corrective action
  • Corrective action plan development