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52 - MISC - Miscellaneous Courses

MISC 227 - Fundamentals of Postal Service and Future Directions

Code Start Date Duration Venue
MISC 227 06 November 2023 5 Days Istanbul Registration Form Link
MISC 227 25 December 2023 5 Days Istanbul Registration Form Link
Please contact us for fees


Course Description

 Communication is the constitutional right of people. This right is valid in the international arena and is protected by various legal regulations by the states. Postal services are carried out within the framework of the determined laws and regulations. On the other hand, the undeniably increasing e-commerce increases the postal traffic around the world and in the country. For this reason, it is necessary to predict the future of the market for the postal service and to turn to regulatory applications. This course will provide information on how the legal regulations on postal services carried out by Post Services , which is responsible for postal services, are prepared and updated, how new services (e-commerce) are developed and which legal regulations are supported.

Course Objectives

  •  To promote postal services 
  •  Explain the relationship between postal services and responsible organizations
  •  Analysis of the postal industry future
  •  Explanation of regulation processes according to new developments
  •  Law, regulation etc. explaining the preparation processes of legal documents
  •  The necessity and importance of the Integrated Management System Model
  •  To introduce new services (e-commerce) and management models that have developed over time with the framework of postal services
  •  To provide information about the market with researches and published articles on postal services.

Who Should Attend?

  • Sales Representatives 
  • Marketing Specialists
  • Business people
  • Individuals and professionals wishing to develop their skills in the development and management an e-commerce

Course Details/Schedule

Day 1

  •   Introduction of Post Services (Organizational structure and services offered)
  •   Internal and external stakeholders of the company regarding postal services
  •   Historical development of postal services
  •   National Electronic Notification System
  •   Registered Electronic Mail and other services

Day 2

  •  Universal Postal Union (UPU)
  •  UPU membership and legislation
  •  Postal Law No. 6475
  •  Universal Postal Service
  •  Prohibitions and customs issues

Day 3

  •  Other laws and regulations regarding postal services
  •  Roadmap for legal regulations and changes
  •  E-commerce in terms of postal services
  •  E-commerce activities abroad
  •  E-commerce in terms of the Universal Postal Union

Day 4

  •  Integrated Management System Policy and Requirement
  •  Quality management system
  •  Customer Satisfaction Management System
  •  Other International Standards
  •  Service quality standards and objectives

Day 5

  •  Academic studies and market researches for the postal sector around the world
  •  Technical Field Visit