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52 - MISC - Miscellaneous Courses


MISC 227B - Fundamentals of Postal Service and Future Directions (4 Days)

Code Start Date Duration Venue
MISC 227B 16 December 2024 4 Days Istanbul Registration Form Link
MISC 227B 03 February 2025 4 Days Istanbul Registration Form Link
MISC 227B 10 March 2025 4 Days Istanbul Registration Form Link
MISC 227B 26 May 2025 4 Days Istanbul Registration Form Link
MISC 227B 21 July 2025 4 Days Istanbul Registration Form Link
MISC 227B 15 September 2025 4 Days Istanbul Registration Form Link
MISC 227B 10 November 2025 4 Days Istanbul Registration Form Link
MISC 227B 22 December 2025 4 Days Istanbul Registration Form Link
Please contact us for fees

 

Course Description

Communication is a constitutional right of the people. This right is recognized in the international arena and is protected by various legal regulations enacted by states. Postal services are provided within the framework of established laws and regulations. On the other hand, the undeniably increasing e-commerce boosts postal traffic both globally and domestically. For this reason, it is necessary to anticipate the future of the postal service market and implement appropriate regulatory measures. This course will provide information on how the legal regulations governing postal services, carried out by postal authorities responsible for these services, are developed and updated, how new services (such as e-commerce) are created, and which legal regulations support them.

Course Objectives

  • Promoting postal services 
  • Explaining the relationship between postal services and responsible organizations
  • Explaining the regulation processes according to new developments
  • Understanding the laws and regulations explaining the preparation processes of legal documents
  • Getting familiar with the necessity and importance of the Integrated Management System Model
  • Introducing new services (e-commerce) and management models that have developed over time 
  • Providing information about the market with researches and published articles on postal services.

Who Should Attend?

  • Sales Representatives 
  • Marketing Specialists
  • Business people
  • Postal Services Mangers
  • Individuals and professionals wishing to develop their skills in the development and management an e-commerce

Course Details/Schedule

Day 1

  • National Electronic Notification System
  • Registered Electronic Mail and other services
  • UPU membership and legislation
  • Postal Law No. 6475
  • Universal Postal Service
  • Prohibitions and customs issues
  • Other laws and regulations regarding postal services

Day 2

  • Roadmap for legal regulations and changes
  • E-commerce in terms of postal services
  • E-commerce activities abroad
  • E-commerce in terms of the Universal Postal Union

Day 3

  • Key components of postal systems
  • Internal and external stakeholders of the company regarding postal services
  • Historical development of postal services
  • Challenges Facing the Postal Industry
  • Universal Service Obligation (USO)
  • Postal Services and Social Responsibility

Day 4

  • Digital Transformation in Postal Services
  • Integrated Management System Policy and Requirement
  • Quality management system
  • Customer Satisfaction Management System
  • Other International Standards
  • Service quality standards and objectives

 

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22 - ADV - Architectural Design and Visualization
23 - SRM - Safety and Occupational Health
24 - CSM - Public Relations, Communication Skills & Office Management
25 - TEM - Training and Education Management
26 - CMR - Customer Relations