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47 - AVI - Aviation & Avionics Technologies

ATC 160 - Maintenance Error Decision Aid (MEDA)

Code Start Date Duration Venue
ATC 160 13 November 2023 5 Days Istanbul Registration Form Link
ATC 160 04 December 2023 5 Days Istanbul Registration Form Link
Please contact us for fees


Course Description

MEDA is a structured process for investigating the causes of errors made by maintenance technicians and inspectors. It provides a systematic and comprehensive process for conducting thorough and consistent investigations, determining causal factors and thereby enabling the organisation to learn from mistakes. Errors are a result of contributing factors in the workplace, most of which are under the control of management, therefore, improvements can be made to eliminate or mitigate these factors so that similar events do not reoccur.

Course Objectives

  • Identify the roles and responsibilities of a Maintenance Error Investigator
  • Equip the investigator with a thorough understanding of the process to enable the successful implementation of MEDA
  • Enable error investigators to clearly and identify the contributing factors in events
  • Develop the capability to perform effective maintenance error investigations
  • Contribute to an organisational culture in which error reduction can succeed
  • Develop investigators skills in effective interview techniques
  • Achieve confidence in managing challenging situations

Who Should Attend?

  • Maintenance Error Investigators 
  • Occurrence Review group staff 
  • Engineering Safety Managers
  • Anyone who engages with the aircraft maintenance organisation 

Course Details/Schedule

Day 1

  • Introduction & defenitions 
  • Maintenance Error Decision Aid (MEDA) History
  • Overview of the MEDA process
  • Human factors models
  • Regulatory requirements
  • Investigator roles and responsibilities

Day 2

  • Root Cause Analysis
  • MEDA event form
  • Report writing
  • Data gathering
  • Completing The MEDA Form

Day 3

  • Dealing with challenging interview situations
  • Report writing skills
  • Investigation skills
  • Interview principles and techniques
  • Opening/conducting/closing interviews
  • Interview practical excercise
  • Report practical excercise
  • Event prevention strategies, recommendations and feedback

Day 4

  • Investigator team calibration
  • Managing Investigator standards within the Company
  • Identifying the roles and responsibilities of an Occurrence Review Group
  • Company policies, procedures and a positive safety culture

Day 5

  • Trend analysis
  • MEDA part in MEMS and SMS
  • Safety culture
  • MEDA investigation contribution to the organisations Human Factors programme