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2 - HRC - Human Resources

HRC 179 - Managing People for Peak Performance

Code Start Date Duration Venue
HRC 179 16 October 2023 5 Days Muscat Registration Form Link
HRC 179 20 November 2023 5 Days Istanbul Registration Form Link
HRC 179 18 December 2023 5 Days Istanbul Registration Form Link
Please contact us for fees


Course Description

This management training course presents an in-depth appreciation ofthe principles of effective management and the practices that generate employee engagement,empowerment and team productivity. Through the process of self-study, education and personal reflection,this learning intervention will enable delegates to widen their understanding of what it is to manage whilstacquiring practical tools and strategies that offer immediate impact to the performance of their role and theperformance of their team. Paramount to the learning outcomes, it provides progressive insights intobecoming the “managerial leader”; a professional response to the ever-increasing demands now beingplaced on managers working in the “new post pandemic reality”Competent management is the foundation of all successful organisations. In recognising that the fundamentals of practice are well established, the working environment is ever changing and it is essential that charged with leading examine their practice and seek new ideas to employ with their people. The interactive style of this training course will inform, expand and rejuvenate delegate’s thinking on management issues. Focused activities accompany all theoretical content.; content is underpinned by sound psychological principles, whilst psychometric assessment offers reflective analysis that informs self-knowledge, guidance on managing team relationships and tools that motivate and challenge performanceissues. Participants will be engaged by the content and learn to be the ‘Communicating Manager’ who alignstheir people; the “Solution Focused” manager who promotes collaborative practice, and the ‘PeopleDeveloper’ who inspires their people to peak performance.

Course Objectives

  • Learning how to evaluate personal management style and its impact on performance
  • Understanding techniques to effectively manage and resolve conflict in the team/organization
  • Creating a “can-do” problem solving ethos within a team climate of continuous improvement
  • Gaining insights into pragmatic and psychometric tools to effectively build excellence in self and others
  • Learning how to recognize, appreciate, value and harness the power of diversity in the team

Who Should Attend?

  • Supervisors
  • HR Managers
  • Executives
  • Anyone involved in HR planning
  • Anyone who is or will be responsible for human resources management

Course Details/Schedule

Day 1

  • Management in an Age of Uncertainty
  • The Challenge of Management in the New Normal
  • The management role: from macro to micro
  • Adaptive Management for situational change
  • “Managerial Leadership”; embracing wider responsibilities
  • Changing paradigms and perceptions of managerial performance
  • Achieving results through others: empowering delegation

Day 2

  • Managing Workplace Conflict for Productive Outcomes
  • Relationship Awareness Theory; exploring motivational values
  • Organizational disagreement and conflict: positive outcomes
  • Analyzing my response to conflict: Thomas Kilmann
  • Appreciating and managing individual differences
  • Creative benefits of productive disagreement
  • Reciprocity: managing without confrontation

Day 3

  • Managing for Continuous Improvement
  • The Age of “digital transformation” and Business Model Regeneration
  • A focus on Kaizen: philosophy to practice
  • Organizational development and diagnostic tools that raise performance
  • Organizational culture, dynamic tension and change management issues
  • Leading change initiatives” “solution focused change”
  • The Paradox of the change process and the managers' response

Day 4

  • Managerial Leadership for High Performing Teams
  • Managing virtual and High Performing Teams
  • Dysfunctional teams: raising performance through trust
  • How well does my team perform? Assessment, reflection and action
  • Understanding the team’s contribution to the organization's profit
  • Creating alignment and functional commitment: empowering the team
  • Communication and coaching to motivate and restore focus

Day 5

  • Decision Making and Problem Solving
  • Thinking slow and thinking fast
  • Managing creativity and innovation
  • Harnessing the collective wisdom of the team
  • Breaking self-imposed mental blocks that limit expansive thinking
  • Managing crisis: resilience, prioritization, delegation and empowerment
  • Review of key learning: Action planning for sustained improvement