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2 - HRC - Human Resources

HRC 117 - Measuring & Maximising Training ROI

Code Start Date Duration Venue
HRC 117 16 October 2023 5 Days Cairo Registration Form Link
HRC 117 20 November 2023 5 Days Istanbul Registration Form Link
HRC 117 25 December 2023 5 Days Istanbul Registration Form Link
Please contact us for fees


Course Description

HR and training managers have to continuously justify the amounts of money that are spent on training. The value added through training is often questioned. How do we know the value of training if we do not measure the value of training? ROI in training is about measurement: measuring the return on the money invested in training. ROI is about accountability and responsibility for the particular investment in training. This course has been put together to improve the ultimate aim of any training program. It will improve organisational performance which will add to organisational effectiveness and profitability. In order to measure performance a person needs to determine the monetary value of the performance in its current status. This course is completely hands-on, full of tested techniques which are learned by doing.

Course Objectives

  • Describing best practice in relation to employee development
  • Demonstrating the business case for specific training interventions
  • Understanding the issues related to measuring and maximizing training ROI
  • Implementing techniques applicable to identifying training needs

Who Should Attend?

  • Training managers
  • HR professionals
  • Training professionals
  • Team leaders

Course Details/Schedule

Day 1

  • The strategic context of training
  • The principles of effective employee development
  • Effective processes for measuring training return on investment ROI
  • The role of senior managers and HR professionals in measuring and maximizing training ROI

Day 2

  • The organizational context
  • The need for long-term planning for future skills and competences
  • Establishing training needs
  • Planning and delivering effective training
  • Maximising training ROI

Day 3

  • Arguments for and against measuring the cost effectiveness of training
  • What and how to measure
  • Measuring the effectiveness of training
  • Forecasting costs and benefits
  • Calculating the training ROI

Day 4

  • Identifying effective approaches to training
  • The roles and responsibilities of senior managers, HR professionals and employees
  • Establishing strategic training objectives
  • Identifying training objectives at the operating and individual level
  • Planning and preparing training budgets and implementing training
  • Internal or external training provision

Day 5

  • Evaluating training
  • Determining how training will be evaluated
  • Purpose and level of evaluation
  • Linking evaluation to training ROI
  • Some myths about evaluation