(Click Category to List Courses)
3 - PRJ - Project Portfolio Management
PRJ 150 - Advanced Project Stakeholder Management
| Code | Start Date | Duration | Venue | |
|---|---|---|---|---|
| PRJ 150 | 29 April 2024 | 5 Days | Istanbul | Registration Form Link |
| PRJ 150 | 03 June 2024 | 5 Days | Istanbul | Registration Form Link |
| PRJ 150 | 08 July 2024 | 5 Days | Istanbul | Registration Form Link |
| PRJ 150 | 12 August 2024 | 5 Days | Istanbul | Registration Form Link |
| PRJ 150 | 16 September 2024 | 5 Days | Istanbul | Registration Form Link |
| PRJ 150 | 21 October 2024 | 5 Days | Istanbul | Registration Form Link |
| PRJ 150 | 25 November 2024 | 5 Days | Istanbul | Registration Form Link |
| PRJ 150 | 09 December 2024 | 5 Days | Istanbul | Registration Form Link |
Please contact us for fees
Course Description
Stakeholder Management and Communications course is to enable project personnel to effectively manage stakeholder interests, influence and expectations.
The key benefit of Stakeholder Engagement is that it requires project managers to see the bigger picture rather than getting stuck in a foxhole.
It also challenges them to acknowledge rather than deny the inherent conflicts of interest that exist between different groups and develop the high level competency (emotional, political and leadership intelligence) required to manage diversity.
Course Objectives
- Improving the quality of projects
- Understanding stakeholders’ goals and priorities
- Communicating with stakeholders and anticipating their reaction
- Winning wide support by demonstrating the mutual benefits
- Creating a Stakeholder Engagement Plan
Who Should Attend?
- Project managers
- Functional managers
- Business leaders
- Mid-level manager
- Project managers who need to learn the critical leadership skills
Course Details/Schedule
Day 1
- Overview of basic stakeholder management
- Politics of projects
- Culture of stakeholders
- Principles of effective teamwork
- Communications
- Negotiations
- Decision-making
Day 2
- Stakeholder analysis
- Stakeholder’s classification
- Internal stakeholders
- External stakeholders
- Phantom stakeholders
- Key competence indicators
Day 3
- Managing a stakeholder community
- An organizational network analysis
- Assess influence of stakeholders
- Salience model
- Power/interest grid
- Power/influence grid
- Power/impact grid
Day 4
- Stakeholders’ expectations
- Stakeholder engagement matrix
- Levels of engagement
- Net promoter score
- Influencing outcomes
- Tools to track stakeholders
Day 5
- Communication with stakeholders
- Consulting, negotiating and selling skills
- Communicating change and handling conflict
- Conducting effective stakeholder meetings
- Delivering bad news
- Dealing with cultural challenges
- Managing conflicts
