TRAINING CATEGORIES
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3 - PRJ - Project Portfolio Management


PRJ 183 - The Principles of Project Quality Management Systems

Code Start Date Duration Venue
PRJ 183 21 October 2024 5 Days Istanbul Registration Form Link
PRJ 183 25 November 2024 5 Days Istanbul Registration Form Link
PRJ 183 30 December 2024 5 Days Istanbul Registration Form Link
PRJ 183 13 January 2025 5 Days Istanbul Registration Form Link
PRJ 183 10 March 2025 5 Days Istanbul Registration Form Link
PRJ 183 05 May 2025 5 Days Istanbul Registration Form Link
PRJ 183 30 June 2025 5 Days Istanbul Registration Form Link
PRJ 183 25 August 2025 5 Days Istanbul Registration Form Link
PRJ 183 20 October 2025 5 Days Istanbul Registration Form Link
PRJ 183 15 December 2025 5 Days Istanbul Registration Form Link
Please contact us for fees

 

Course Description

Quality failures can lead to ballooning project costs and delays, and to hefty penalties and litigation if errors are not discovered and corrected on time. On the other hand, good quality of both deliverables and work processes ensure customer satisfaction, repeat business, and an improved work environment for all project participants and stakeholders. This course will help you gain the required knowledge and to practice the concepts and tools so you can confidently apply this knowledge upon returning to your project or workplace. 

Course Objectives

  • Get familiarized with the steps to assess the current quality capabilities
  • Understand the main principles of project quality 
  • Improve the quality of provided and services provided to customers/stakeholders
  • Identify the appropriate resources needed to support the quality management program
  • Ensure adherence to all regulatory requirements
  • Develop monitoring dashboards, through the use of project quality control tools

Who Should Attend?

  • Project Administrators
  • Projects Coordinators
  • Project Managers 
  • Quality Controllers 
  • Business Leaders
  • Auditors 

 

Course Details/Schedule

Day 1

  • Overview of Project Management
  • Project management framework  Role of a Project Manager
  • Role of a Project Quality Manager
  • Stages of Project Lifecycle
  • Managing Project Quality 
  • Quality within a Project life-cycle
  • The evolution of quality
  • Systems thinking
  • The cost of quality
  • Formal quality systems

Day 2

  • Planning Project Quality 
  • Quality Policy
  • Scope Statements
  • Stakeholders and customers
  • Prioritization
  • Benefits/Cost Analysis
  • Benchmarking
  • Flow Charting
  • Process Mapping
  • Quality Management Plan

Day 3

  • Assuring Project Quality 
  • Measurement Analysis of Quality Controls
  • QA Tools and Techniques
  • Quality Assurance (QA) Audits
  • Developing QA Audit activities
  • Gap analysis
  • SWOT analysis
  • Process improvement
  • Project quality improvement plan
  • QA and change control
  • QA outputs

Day 4

  • Controlling Project Quality 
  • Inspection
  • Control/Run Charts
  • Scatter/Pareto diagrams 
  • Histograms
  • Check sheets
  • Statistical Sampling
  • Trend Analysis
  • Voice of the customer (VOC)
  • Voice of the Process (VoP)

Day 5

  • Continual Improvement 
  • “Good enough” approach
  • Taguchi’s loss function
  • Quantum innovation vs. continuous improvement
  • Plan-do-check-act (PDCA) cycle
  • Basic quality control toolkit
  • Cause-and-effect diagrams
  • Interrelationship digraphs
  • Design of experiments
  • Governance & Quality
  • Planning/Delivery of Project Assurance reviews
  • Planning/Delivery of Project health checks
  • Planning/Delivery of Project Audits
  • Project progress monitoring and status challenge
  • Program data analysis and management reporting overview

 

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21 - TTC - Transportation and Traffic Control
22 - ADV - Architectural Design and Visualization
23 - SRM - Safety and Occupational Health
24 - CSM - Public Relations, Communication Skills & Office Management
25 - TEM - Training and Education Management
26 - CMR - Customer Relations