(Click Category to List Courses)
43 - HCM - Healthcare Management & Administration
HCM 130 - Management in Crises for Healthcare Sector
| Code | Start Date | Duration | Venue | |
|---|---|---|---|---|
| HCM 130 | 14 October 2024 | 10 Days | Istanbul | Registration Form Link |
| HCM 130 | 11 November 2024 | 10 Days | Istanbul | Registration Form Link |
| HCM 130 | 09 December 2024 | 10 Days | Istanbul | Registration Form Link |
Please contact us for fees
Course Description
Effective leadership is necessary in any crisis. However, a healthcare crisis often requires striking a balance between patient-centered care and scarce resources, and that makes wise counsel and strong leadership even more important. Navigating a wide variety of disasters, such as chemical emergencies, fires, terrorist acts, and weather events calls for solid healthcare leadership, teamwork, and crisis communication. This course exposes participants to effective leadership and best practices that can help healthcare teams address these issues and improve treatment during a crisis.
Course Objectives
- Developing bold leadership skills for a healthcare crisis
- Creating a crisis leadership team
- Leading effective crisis communication
- Seeking out credible information
- Addressing long-term effects of a crisis
- Developing action plan to deal with the crisis
Who Should Attend?
- Senior and Executive Level Hospital Staff
- Hospital Board Members
- Hospital and Healthcare Administrators
- Department Directors
- Chief Nursing Officers Department Directors
- Clinicians & other Medical Personnel with supervisory or managerial responsibilities
Course Details/Schedule
Day 1
- Leadership and management in health services
- Health systems, changing health care services environment
- Health care management duties
- Health care management skills
- Industry outlook and trends
- Functions of management in health services
Day 2
- Healthcare regulation
- Healthcare marketing, communications and media relations
- Revenue management and collection
- Procurement and supplier relationships
- Human resource management in health services
Day 3
- Strategic management of crisis and disaster in the health sector
- What is crisis?
- Identifying potential crises
- Assessing the different crisis stages
- What is crisis leadership?
- Leadership’s role in a crisis
- Maintaining control
Day 4
- Managing public health emergencies
- Key elements of effective healthcare leadership in a crisis
- General coordination and pre - assessment activities
- Composition of the assessment team
- Selection of sites for assessment
- Assessment activities
- Finalization of the assessment and development of plan of action
- Writing the assessment report
Day 5
- Creating a crisis leadership team
- Forming your team
- Establishing a core team
- Establishing a support team
- Crisis psychology
- Maintaining a mood of calmness
Day 6
- Developing a disaster plan
- Your crisis checklist
- Identify where you need help
- Checking if the right resources in place
- The need for training
Day 7
- Communication crisis management in the health sector
- Implement decisions
- Disseminating information
- Self-care and morale
- Trauma - informed management practices
- Staff safety and returning to the workplace
- Driving decision processes in high-workload situations
Day 8
- Facilities and operations during the crisis
- Resources management
- Achieving effective error management
- Monitoring and controlling
- Prepare and expenditure for recovery
Day 9
- Technical field visits to relevant authorities/ institutions
Day 10
- Technical field visits to relevant authorities/ institutions
