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51 - LONG - Long-Term Programs


LONG 225 - Facility Management (4 Weeks)

Code Start Date Duration Venue
LONG 225 01 December 2024 4 Weeks Istanbul Registration Form Link
Please contact us for fees

 

Course Description

Facility management is the act of professionally designing and constructing the operations of a successful facility. It is a highly demanded program by facility managers who want to get the optimal results of their services. This program covers managerial aspects in the organization of a facility, improving the relationships, internally between employees themselves and externally between employees and customers. It suggests practical methods for planning, scheduling and cost controlling. Maintenance best practices are critical for every successful individual and company. Many practical and new maintenance concepts and tools will be introduced. We will discuss these concepts and practices using practical tools in case studies and discussion groups. 

Course Objectives

  • Planning, constructing and programing the facility operations
  • Learning the crucial aspects of facility management
  • Controlling the budget of a facility
  • Understanding cost control processes
  • Learning maintenance concepts and tools
  • Maintaining a safe and happy environment within the facility 

Who Should Attend?

  • Facilities Professionals
  • Project Managers
  • Managers
  • Supervisors
  • Individuals who wish to increase their knowldege on this topic 

Course Details/Schedule

Week 1

  • Facility Management (FM) introduction
  • Understanding the importance of FM
  • Expectations of FM
  • Facilities needs assessment
  • Defining hard and soft services
  • Core competencies of an FM professional
  • Project planning
  • The project team and project phases
  • The project management process groups
  • Project initiating, planning, executing, monitoring & controlling, and closing
  • Project information and knowledge areas
  • Budgeting
  • Techniques for preparing budgets and forecasts
  • Strategically linking budgets to management action
  • Life-cycle costing
  • Cost control/conversion
  • Overview of the control costs process
  • Inputs to the control costs process
  • Tools and techniques for the control costs process

Week 2

  • Scheduling
  • Scheduling methods
  • Fast track processes from design through construction completion
  • Equipment selection and utilization
  • Vendor contracting and utilization
  • Relationships with contractors and vendors
  • Support services
  • Facilities operations
  • Understanding the organizational goals and objectives
  • Understanding support services
  • Staff and resources management
  • Managing premises
  • Managing the working environment

Week 3

  • Contracts
  • Managing contractors on a daily basis
  • Purchasing and contracts
  • Monitoring and control of long-lead items
  • Process improvement
  • Human resources
  • Customer service
  • Client relations
  • Project manuals
  • Claims management
  • Monitoring & measuring the combined strategy effectiveness
  • Health and safety at work
  • Handling workplace law

Week 4

  • Maintenance
  • Preventative maintenance
  • Predictive maintenance 
  • Corrective maintenance 
  • Emergency maintenance
  • Heating, Ventilation and Air Conditioning (HVAC) Maintenance
  • Lifts and escalators maintenance
  • Structural and buildings maintenance
  • Fire systems maintenance including it infrastructure
  • Environmental elements of facilities management
  • Hazardous materials management
  • Complex problems
  • Crisis management
  • The impact of “up-time” on the organization
  • The impacts of “downtime” on the organization
  • Review and analysis

 

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21 - TTC - Transportation and Traffic Control
22 - ADV - Architectural Design and Visualization
23 - SRM - Safety and Occupational Health
24 - CSM - Public Relations, Communication Skills & Office Management
25 - TEM - Training and Education Management
26 - CMR - Customer Relations