TRAINING CATEGORIES
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16 - CMN - Contract Management and Negotiation Skills


CMN 164 - Contract Strategy, Planning and Claims Management

Code Start Date Duration Venue
CMN 164 07 July 2025 5 Days Istanbul Registration Form Link
CMN 164 01 September 2025 5 Days Istanbul Registration Form Link
CMN 164 27 October 2025 5 Days Istanbul Registration Form Link
CMN 164 22 December 2025 5 Days Istanbul Registration Form Link
Please contact us for fees

 

Course Description

A contract strategy, planning, and claims management training course is designed to provide participants with the knowledge and skills needed to effectively manage contracts throughout their lifecycle. This course typically covers topics such as developing a contract strategy, creating effective contract plans, and managing claims and disputes that may arise during the contract execution phase. 

Course Objectives

  • Understanding the fundamentals of contract management and the importance of developing a clear contract strategy.
  • Developing effective contract plans that outline key deliverables, timelines, and responsibilities.
  • Identifying and mitigating risks associated with contract management.
  • Managing claims and disputes in a proactive and strategic manner to minimize potential negative impacts on the project or organization.
  • Enhancing negotiation skills to effectively resolve conflicts and reach mutually beneficial agreements.
  • Utilizing tools and techniques for monitoring and evaluating contract performance.

Who Should Attend?

  • Project Directors
  • Contract Administratiors
  • Procurement Staff
  • Managers
  • Executives
  • Anyone involved in contract management techniques

Course Details/Schedule

Day 1

  • Introduction to Contract Management
  • Overview of contract management principles
  • The importance of developing a contract strategy
  • Key elements of effective contract management
  • Contract Strategy Development
  • Identifying project objectives and requirements
  • Developing a contract strategy to align with organizational goals
  • Considerations for selecting contract types and structures

Day 2

  • Contract Planning
  • Creating a comprehensive contract plan
  • Defining roles and responsibilities of stakeholders
  • Establishing key performance indicators and milestones
  • Using standard forms
  • Developing your own standards
  • Modifying forms
  • Dealing with contract qualifications and amendments
  • Structuring complex documents
  • Negotiating complex wording
  • Formalities to finalise the contract

Day 3

  • Performance of the work in the contract 
  • Extension of time
  • Termination and suspension
  • Law of the contract and dispute resolution
  • Risk Management in Contracting
  • Identifying and assessing risks in contract management
  • Developing risk mitigation strategies
  • Implementing risk management techniques throughout the contract lifecycle

Day 4

  • Claims and Dispute Resolution
  • Understanding common causes of claims and disputes
  • Strategies for preventing and resolving conflicts
  • Recognising potential problems
  • Dealing with issues as they arise
  • Legal rights and commercial outcomes distinguished
  • Negotiation structures for internal dispute resolution
  • Types of external dispute resolution
  • Issues with different legal systems
  • Enforcement of awards
  • Management of disputes

Day 5

  • Techniques for effective negotiation and mediation
  • Contract Performance Monitoring
  • Monitoring contract performance against agreed-upon metrics
  • Implementing tools and techniques for tracking progress
  • Evaluating performance and making necessary adjustments