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37 - ITC - Information Technology - Miscellaneous

ITC 129 - PC Configuration and Troubleshooting

Code Start Date Duration Venue
ITC 129 09 October 2023 5 Days Istanbul Registration Form Link
ITC 129 04 December 2023 5 Days Istanbul Registration Form Link
Please contact us for fees


Course Description

Organisations can lose valuable time and resources when PC systems fail or are poorly maintained. In this course, participants gain familarity with concepts, techniques and tools they need to take care of their PC/Labtop computers. Participants will gain knowledge about these devices configuration, maintenance, troubleshooting, recovery as well as performance issues.

Course Objectives

  • Understanding fundamental PC components
  • Dealing with emergency rescue problems
  • Learning how to recover lost files/directories
  • Dealing with malware/spyware
  • Detecting and removing virus and spyware programs
  • Detecting and removing unwanted start-up programs from the Registry
  • Examining system status with management tools
  • Installing and configuring a basic network and firewall for PCs

Who Should Attend?

  • IT technicians
  • IT engineers
  • IT technical support teams
  • IT technical services specialists
  • Anyone who would like to know more about the field

Course Details/Schedule

Day 1

  • Types of Personal computers (PC)
  • Identifying key parts of a Personal Computer
  • Basic Software components
  • Overview of PC Operation

Day 2

  • Overview of OS configuration
  • System Registry and other OS configuration files
  • Troubleshooting the Registry problems
  • Repairing corrupted the Registry files
  • Removing unwanted the Registry entries
  • Solving the Registry/.ini conflicts
  • Configuration tools

Day 3

  • Hard disks (HDD)
  • Format and partition disks
  • Reducing wasted cluster space for optimization
  • Eliminating disc fragmentation
  • Implementing recovery strategies
  • Creating disc images
  • Data-recovery techniques
  • Recovering files and directories
  • Recovering from accidental reformatting
  • Solving common disc problems
  • Surviving disc disasters

Day 4

  • Local area network (LAN) fundamentals
  • Connecting a PC to a network (LAN/Wi-fi)
  • Establishing TCP/IP settings
  • TCP/IP troubleshooting tools
  • Authentication techniques and technologies

Day 5

  • Computer security fundamentals
  • Malwares
  • Prevention methods for malware
  • Diagnosing techniques for malware
  • Spywares
  • Detection and protection techniques for spyware
  • Network attacks