(Click Category to List Courses)

1 - MLC - Management and Leadership

MLC 167 - Accountability in Workplace

Code Start Date Duration Venue
MLC 167 29 May 2023 5 Days Cairo Registration Form Link
MLC 167 12 June 2023 5 Days Paris Registration Form Link
MLC 167 03 July 2023 5 Days Istanbul Registration Form Link
MLC 167 07 August 2023 5 Days Berlin Registration Form Link
MLC 167 11 September 2023 5 Days London Registration Form Link
MLC 167 16 October 2023 5 Days Muscat Registration Form Link
MLC 167 20 November 2023 5 Days Cairo Registration Form Link
MLC 167 25 December 2023 5 Days Istanbul Registration Form Link
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Course Description

Sometimes managers will let employees avoid accountability because they dislike confrontation. But lack of individual accountability is bad all around. It’s bad for the employees who likely know they aren’t performing well, and at the same time for manager who are responsible for these employees. In this course, participants will learn how to spread easily a culture of accountability, and maintain it in their organizations.  

Course Objectives

  • Describing the expected outcomes, values and guidelines
  • Getting sufficient authority to make decisions in their fence line
  • Providing adequate resources to get the job done
  • Providing skills, coaching and training
  • Applying consequences, good or bad depending on the results

Who Should Attend?

  • Executives
  • Managers
  • Supervisors
  • Anyone who is or will be responsible for managing teams or individuals

Course Details/Schedule

Day 1

  • The impact of accountability’s absence 
  • Marks of the presence of accountability 
  • How to foster accountability in the workplace
  • Prerequisites of accountability 
  • Defining goals and expectations 

Day 2

  • Creating a culture of accountability within all employees 
  • The accountability cycle
  • Building blocks of accountability
  • How accountability starts with every person
  • Employee’s engagement 

Day 3

  • Manager’s role in the accountability cycle 
  • Improving feedback skills
  • Ingredients of good feedback
  • Feedback at one-to-one meetings 
  • Building support and trust

Day 4

  • Identifying learning opportunities
  • Ways for successful delegation 
  • Empowerment of subordinates
  • Encouraging a culture of continuous improvement
  • Follow through and follow up

Day 5

  • Setting Key Performance Indicators (KPI) 
  • Consequences on the job done 
  • Avoiding blame shifting
  • Identifying poor performance before it spirals
  • Managing conflict at an early stage