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1 - MLC - Management and Leadership

MLC 233 - Improving Productivity through Quality Enhancement

Code Start Date Duration Venue
MLC 233 24 June 2024 5 Days Istanbul Registration Form Link
MLC 233 22 July 2024 5 Days Istanbul Registration Form Link
MLC 233 26 August 2024 5 Days Istanbul Registration Form Link
MLC 233 30 September 2024 5 Days Istanbul Registration Form Link
MLC 233 04 November 2024 5 Days Istanbul Registration Form Link
MLC 233 09 December 2024 5 Days Istanbul Registration Form Link
Please contact us for fees


Course Description

Productivity is key to success for businesses, especially manufacturing companies. Big manufacturers, have the ability to achieve greater economies of scale because of the availability of resources. Productivity can also be hindered if the systems in place do not allow employees to flourish. Learn and discover how organizations can gain competitive edge by reducing costs, drive productivity and quality through various tools and techniques. 

Course Objectives

  • Understanding the importance of enhancing productivity
  • How to analyze the “actual” reasons why desired outcomes are not met
  • Cost analysis techniques
  • Eliminating wasteful activities
  • Improving quality through personal diligence

Who Should Attend?

  • Supervisors 
  • Managers
  • Those who are responsible for, or indirectly involved in, a cost or profit center or a quality improvement function

Course Details/Schedule

Day 1

  • Quality and productivity and the value creation process
  • Organizational vision and purpose
  • The value for key stakeholders
  • The relationship between quality and productivity on the value for customers and shareholders
  • Creation and waste reduction
  • They key components of a winning business model
  • Balanced scorecard and dashboards
  • An effective performance management framework

Day 2

  • Principles of effective cost management and reduction
  • Business expenditure
  • Business cost behavior
  • Cost-volume-profit analysis models
  • Gross margin and break-even
  • Resource costs
  • Effective profit improvement tactics
  • Poor productivity and quality
  • How quality and productivity problems affect profit and cash flow

Day 3

  • A quality-based approach to waste and cost reduction
  • Lean – a focus on customer value and waste reduction
  • Identifying waste with value stream maps
  • “Muda” and the Eight Types of Waste
  • The Six Sigma 
  • Principles of Business Process Reengineering (BPR)
  • Principles of Total Quality Management (TQM)

Day 4

  • Practical business improvement methods
  • Waste reduction using the 5S approach
  • Kaizen – a philosophy of continuous improvement and problem solving
  • Choosing the right Key Performance Measures (KPM’s)
  • Practical problem-solving tools 

Day 5

  • Implementing quality and cost reduction initiatives
  • A strategic approach to cost reduction
  • Setting up a cost reduction program
  • Goals and questions around productivity
  • Streamlining the organization
  • The psychology of resistance in humans
  • 8 steps to overcoming the barriers to change
  • Personal action plan