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1 - MLC - Management and Leadership

MLC 247 - Managing Multiple Projects with Emotional Intelligence

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Course Description

It is very likely that we have sometimes when we need to work on more than one project at a time. While our brains can be multitasking, this comes with a negative effect on productivity. Moreover, keeping track of all the moving pieces can get complicated, and, if poorly managed, can result in a huge workload overall team who may lose temper, and will not be able to maintain a tranquil.In such of this situations the team needs a manager who is able to create a motivating atmosphere, listens to his employees and takes the right decision at the right time.In this course, participants will learn how to effectively manage the coming projects, giving each of them the time they really need till completion.The strategies taught in this course will let participants deeply get into analyzing their personal Emotional Intelligence level, and explaining how to powerfully use it in leading the company to success and getting more done in less time and less disputes.  

Course Objectives

  • Prioritize crucial projects and tasks 
  • Plan strategically and with tactic
  • Innovate methods that keep you on track through changing priorities
  • Establish and meet deadlines, and eliminate bottlenecks
  • Adapting one's own emotions and behaviours to gain personal benefit 
  • Having a positive influence on the emotions and motivation of others
  • Creating an environment that fosters emotional intelligence
  • Dealing with different personalities in the 'emotionally intelligent' way
  • Understanding and applying the psychology of leadership
  • Enhancing cooperation through better relationship-building skills

Who Should Attend?

  • Executives
  • Managers
  • Supervisors
  • Anyone involved in management techniques or managing teams 

Course Details/Schedule

Day 1

  • SMART business goal and how to set them 
  • Dangerous mistakes that prevent realistic, effective goal setting
  • Aligning clear goals/objectives with business strategy
  • When and how can prioritization be a failure?
  • Prioritizing tasks techniques
  • Turning priorities into attainable, measurable goals
  • Always start with ‘Why’

Day 2

  • Determining the right strategies for the organization
  • Developing and using strategic thinking
  • Using effective tools such as the “new” SWOT, Porter’s 5-Forces, GE, etc.
  • Decision-making
  • Decision levels, planning and techniques
  • Analyzing micro and macro business environment

Day 3

  • How to build and manage a strategic planning team
  • Empowering the team through delegation and decision making
  • The value and importance of delegation
  • What and how to delegate?
  • The degree of effective of delegation be
  • People to whom delegation should be avoided  

Day 4

  • Handling unexpected, difficult situations
  • Meeting deadlines 
  • The definition of stress in business environment
  • Dealing with pressure and stress
  • Stress zones, stress effects and stress responses
  • Signs of distress
  • Relaxation techniques
  • Managing (fighting) stress successfully in business
  • Balancing work/life loads
  • The right techniques balancing work/life loads

Day 5

  • Focusing on multiple projects 
  • Role and responsibilities of a program manager
  • Hierarchical view: portfolios, programs, and projects
  • Project scoping and Work Breakdown Structure (WBS)
  • Identifying key activities and projects 
  • Contingency planning
  • Documenting the plan
  • Time wasters and how to avoid them 
  • Being adaptive is a key characteristic of a successful time management plan

Day 6

  • The brain science behind emotional intelligence.
  • Emotional Intelligence (EI) definition
  • EI models: Ability model, Mixed model, Trait model
  • The meaning of having high EI in business
  • Debates concerning it being intelligence

Day 7

  • Five key elements of Emotional Intelligence EI
  • Achieving business goals through EI
  • EI in the context of business environment
  • Leading and developing people for business success by means of EI
  • Determine your own personal styles profile
  • Analyze the strengths and limitations of personal profiles

Day 8

  • Raising self-awareness
  • Managing negative emotions
  • Developing empathy
  • How to raise your EI
  • Maintaining effective relationships

Day 9

  • Improving persuasion and diplomacy skills in relationships with line management
  • Body language awareness 
  • People styles at work
  • Power of questioning for building meaningful relationships
  • Conflict resolution
  • Assessment, appraisal and feedback
  • Key communication skills

Day 10

  • Regulate the self effectively
  • Problem solving and creativity
  • Controlling rages
  • Agreeing development objectives
  • Creating development plans