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1 - MLC - Management and Leadership

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MLC 155 - Non -Violent Conflict Resolution

Code	Start Date	Duration	Venue
MLC 155	24 April 2023	5 Days	London	Registration Form Link
MLC 155	29 May 2023	5 Days	Muscat	Registration Form Link
MLC 155	12 June 2023	5 Days	Cairo	Registration Form Link
MLC 155	03 July 2023	5 Days	Paris	Registration Form Link
MLC 155	07 August 2023	5 Days	Istanbul	Registration Form Link
MLC 155	11 September 2023	5 Days	Berlin	Registration Form Link
MLC 155	16 October 2023	5 Days	London	Registration Form Link
MLC 155	20 November 2023	5 Days	Muscat	Registration Form Link
MLC 155	25 December 2023	5 Days	Istanbul	Registration Form Link

 

Course Description

Conflicts are common in human relations, which may be the result of: misunderstandings, different spiritual or cultural values​​, conflicting interests, different perspectives of their own and others' interests, unmet needs or for example: inability of expression of own feelings and opinions. Conflicts exist in relations with our closest in everyday life, but also within / between groups and communities. Conflict prevention can be achieved by developing ways for dealing with conflict in a constructive, non-violent manner whereby developing understanding, creates confidence. Establishing communication, creates conditions for beginning the process that leads to redefining our own needs and interests in relation to the other side in the conflict.

Course Objectives

• Understanding the key analysis of the negotiation and conflict process
• Gaining self-awareness of personal negotiation and conflict management style
• Learning how to resolving conflict and confrontation
• Expanding the range of negotiating skills and strategies
• Defined confrontation and their role in managing conflict in the workplace to ensure they maximise individual and team performance

Who Should Attend?

• Managers
• Executives
• Supervisors
• Those who wish to build their knowledge of non -violent conflict resolution