(Click Category to List Courses)

1 - MLC - Management and Leadership

MLC 124 - Top Management Skills (10 days)

Code Start Date Duration Venue
MLC 124 24 June 2024 10 Days Istanbul Registration Form Link
MLC 124 29 July 2024 10 Days Istanbul Registration Form Link
MLC 124 02 September 2024 10 Days Istanbul Registration Form Link
MLC 124 07 October 2024 10 Days Istanbul Registration Form Link
MLC 124 11 November 2024 10 Days Istanbul Registration Form Link
MLC 124 16 December 2024 10 Days Istanbul Registration Form Link
Please contact us for fees


Course Description

By gaining the key skills, best practices and behaviors of effective managers such as leadership, delegation, motivation, communication, empowerment of team member’s participants master powerful techniques for getting the best from people. This course prepares participants to be take the responsibility of leading their organizations to the path of excellence. It aims at making their life easier to eanable them build a blueprint for personal success using proven management models. Using various visual aids and case studies, this course is taught in the most explicit, yet beneficial way. 

Course Objectives

  • Apply core management skills and techniques to deliver results
  • Enhance leadership ability by developing emotional intelligence
  • Communicate with, motivate and empower your team
  • Delegate work to individuals and teams
  • Develop a management vision for success

Who Should Attend?

  • Executives
  • Managers wishing to broaden and improve their skill sets
  • Supervisors
  • Those who wish to build their knowledge of contemporary management techniques

Course Details/Schedule

Day 1

  • Setting the stage for great management
  • Best practices of contemporary management
  • Defining customer's success
  • Establishing a sense of direction
  • Adopting a continuous improvement mindset
  • Empowering people for high performance


Day 2

  • Mapping the stakeholder environment
  • Identifying mutual and conflicting expectations
  • Establishing success criteria
  • Identifying & understanding stakeholder needs

Day 3

  •  Applying a Model for Management Excellence
  • Importance of management identity
  • Making the transition from expert to manager
  • How managing, leading and administering relate
  • Managing people more expert than you
  • What kind of manager do you want to be?
  • Developing a management role model
  • Adapting the model to your managerial situation

Day 4

  • Managing with Emotional Intelligence (EI)
  • The characteristics of the effective manager
  • Knowing yourself: developing three key intrapersonal skills
  • Working with others: applying integral interpersonal skills
  • Effective usage of JoeHarry Window 
  • Applying emotional intelligence day to day
  • Responding appropriately in key situations
  • Using emotional intelligence to lead by example

Day 5

  • Motivating Individuals for Performance
  • Recognizing key motivators - How to translate motivation survey?
  • Avoiding the top demotivators
  • Leveraging motivators that work for everyone
  • Maximizing your impact on motivation
  • Matching motivators to individual expectations
  • Identifying people's basic needs - Maslow’s Needs Analysis Model
  • Recognizing and responding to generational differences
  • Developing and applying a motivational strategy

Day 6

  • The Art of Delegation
  • Fostering commitment through effective delegation
  • Creating a spirit of partnership
  • Establishing a common understanding of success
  • Applying a proven step-by-step process for delegation

Day 7

  • Getting the job done: task and process
  • Determining individual strengths – Effective usage of SWOT analysis
  • Building on natural talents
  • Collaborating for successful outcomes
  • Achieving Goals through People
  • Agreeing on clear expectations
  • Setting group norms for yourself and your team
  • How your expectations influence others
  • Establishing shared purpose and mutual accountability

Day 8

  • Amplifying individual contributions through synergistic teamwork
  • Creating an environment conducive to collaboration
  • Practical and productive team-building techniques
  • Helping your team work more productively
  • Enhancing communication through a three-layer model
  • The importance of team dynamics and diversity

Day 9

  • A Proactive Approach to Managing Performance
  • Enabling and supporting excellent performance
  • Developing others to achieve their potential
  • Focusing performance through effective measures
  • Utilizing continuous appraisal techniques
  • Running sufficient & constructive performance reviews
  • Integrating coaching and appraisal to build performance
  • Effectively managing workplace disruption
  • Intervening when performance goes off track
  • Reinforcing and redirecting behaviors with constructive feedback

Day 10

  • The Power of Vision
  • Starting with the end in mind
  • Creating momentum and flexibility in your team
  • Keeping the future in focus while running the day
  • Crafting your personal vision of management
  • Taking action to implement your personal vision
  • Challenging organizational constraints