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52 - MISC - Miscellaneous Courses
MISC 101 - Travel Management
Code | Start Date | Duration | Venue | |
---|---|---|---|---|
MISC 101 | 07 October 2024 | 5 Days | Istanbul | Registration Form Link |
MISC 101 | 11 November 2024 | 5 Days | Istanbul | Registration Form Link |
MISC 101 | 16 December 2024 | 5 Days | Istanbul | Registration Form Link |
Course Description
A travel manager in every company is the employees whose task is to organize the company’s strategic approach of travel. This task involves planning, negotiating, cost management, contacting agents and lots of other things. Everything has to be in line with the company’s policy. In this course, participants will learn how to organize the business and leisure travels from A to Z. The course will also teach them some negotiation skills they will need in every step.
Course Objectives
- Gaining a deeper understanding of the business travel program management
- Negotiating to get the least costs and best services
- Performing all procedures related to document refunding and voiding
- Motivating employees
Who Should Attend?
- Corporate travel buyers and procurement
- Travel managers
- Key account managers
- Corporate sales managers
- Travel business owners
Course Details/Schedule
Day 1
- Common terms
- Abbreviations
- Reporting calendar
- Essential documents
- Leisure travelers
- Corporate business travel
Day 2
- Expense management
- Billing reports
- Agent remittance
- Card payment policies
- Fraud prevention
Day 3
- Data management
- Communications with travel agents
- Refund notices and refund applications
- Ticketing Authority
- Hotel bookings
Day 4
- Meetings
- Events
- Groups travel
- Security
Day 5
- Basic techniques for negotiation
- Recognizing potential problems
- Dealing with issues as they arise
- Negotiation structures for internal dispute resolution
- Setting and managing expectations