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51 - MISC - Miscellaneous Courses

MISC 101 - Travel Management

Code Start Date Duration Venue
MISC 101 24 April 2023 5 Days Istanbul Registration Form Link
MISC 101 19 June 2023 5 Days Istanbul Registration Form Link
MISC 101 14 August 2023 5 Days Istanbul Registration Form Link
MISC 101 09 October 2023 5 Days Istanbul Registration Form Link
MISC 101 04 December 2023 5 Days Istanbul Registration Form Link
Please contact us for fees


Course Description

A travel manager in every company is the employees whose task is to organize the company’s strategic approach of travel. This task involves planning, negotiating, cost management, contacting agents and lots of other things. Everything has to be in line with the company’s policy. In this course, participants will learn how to organize the business and leisure travels from A to Z. The course will also teach them some negotiation skills they will need in every step.

Course Objectives

  • Gaining a deeper understanding of the business travel program management
  • Negotiating to get the least costs and best services
  • Performing all procedures related to document refunding and voiding
  • Motivating employees

Who Should Attend?

  • Corporate travel buyers and procurement
  • Travel managers
  • Key account managers
  • Corporate sales managers
  • Travel business owners

Course Details/Schedule

Day 1

  • Common terms
  • Abbreviations
  • Reporting calendar
  • Essential documents
  • Leisure travelers
  • Corporate business travel 

Day 2

  • Expense management
  • Billing reports
  • Agent remittance
  • Card payment policies
  • Fraud prevention  

Day 3

  • Data management
  • Communications with travel agents
  • Refund notices and refund applications
  • Ticketing Authority
  • Hotel bookings 

Day 4

  • Meetings
  • Events
  • Groups travel
  • Security 

Day 5

  • Basic techniques for negotiation
  • Recognizing potential problems
  • Dealing with issues as they arise
  • Negotiation structures for internal dispute resolution
  • Setting and managing expectations