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47 - AVI - Aviation & Avionics Technologies
ATC 117 - Airport Strategic Management
Code | Start Date | Duration | Venue | |
---|---|---|---|---|
ATC 117 | 25 November 2024 | 5 Days | Istanbul | Registration Form Link |
ATC 117 | 30 December 2024 | 5 Days | Istanbul | Registration Form Link |
Course Description
Airport management staff have the challenging job of ensuring safe, efficient operation in a complex and growing business. This course uses intensive training and exercises to help you identify your airport’s business challenges and address them at the individual, team and unit levels. Learn key strategic management tools that will help you keep your operations in line with your strategy and deliver sustainable results.
Course Objectives
- Formulating airport performance objectives and plan the activities used to achieve them
- Managing your staff, resources, facilities and technology with a focus on attaining strategic goals
- Aligning your marketing, financial management, and customer service activities to your strategic goals
- Overseeing expansion, funding and investor relations with a long-term focus
- Conducting ongoing evaluation and benchmarking exercises to measure the success of your strategic activities
- Ensuring sustainable quality and compliance across an airport’s business and operations, using quality as a key driver for change
Who Should Attend?
- Managers
- Air transport professionals
- Airport authority representatives
Course Details/Schedule
Day 1
- Quality management and benchmarking
- Performance measurement: balanced scorecard
- Organizational structure and strategic goals
Day 2
- Master planning
- Financial management
- Management models and outsourcing
Day 3
- Managing risks and changes in air transport industry
- Talent management
- Information technology
Day 4
- Airport marketing principles
- Business-to-business (B2B) and business-to-consumer (B2C) relations
- Pricing strategies
Day 5
- Positioning
- Airports within air transport system
- The airport business environment
- Airport economics and business concepts