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47 - AVI - Aviation & Avionics Technologies

ATC 117 - Airport Strategic Management

Code Start Date Duration Venue
ATC 117 08 July 2024 5 Days Istanbul Registration Form Link
ATC 117 12 August 2024 5 Days Istanbul Registration Form Link
ATC 117 16 September 2024 5 Days Istanbul Registration Form Link
ATC 117 21 October 2024 5 Days Istanbul Registration Form Link
ATC 117 25 November 2024 5 Days Istanbul Registration Form Link
ATC 117 30 December 2024 5 Days Istanbul Registration Form Link
Please contact us for fees


Course Description

Airport management staff have the challenging job of ensuring safe, efficient operation in a complex and growing business. This course uses intensive training and exercises to help you identify your airport’s business challenges and address them at the individual, team and unit levels. Learn key strategic management tools that will help you keep your operations in line with your strategy and deliver sustainable results.

Course Objectives

  • Formulating airport performance objectives and plan the activities used to achieve them 
  • Managing your staff, resources, facilities and technology with a focus on attaining strategic goals
  • Aligning your marketing, financial management, and customer service activities to your strategic goals
  • Overseeing expansion, funding and investor relations with a long-term focus
  • Conducting ongoing evaluation and benchmarking exercises to measure the success of your strategic activities
  • Ensuring sustainable quality and compliance across an airport’s business and operations, using quality as a key driver for change

Who Should Attend?

  • Managers
  • Air transport professionals 
  • Airport authority representatives

Course Details/Schedule

Day 1

  • Quality management and benchmarking
  • Performance measurement: balanced scorecard
  • Organizational structure and strategic goals

Day 2

  • Master planning 
  • Financial management
  • Management models and outsourcing

Day 3

  • Managing risks and changes in air transport industry
  • Talent management
  • Information technology 

Day 4

  • Airport marketing principles
  • Business-to-business (B2B) and business-to-consumer (B2C) relations
  • Pricing strategies

Day 5

  • Positioning 
  • Airports within air transport system 
  • The airport business environment
  • Airport economics and business concepts