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2 - HRC - Human Resources

HRC 108 - Human Resources Performance Improvements

Code Start Date Duration Venue
HRC 108 02 December 2024 5 Days Istanbul Registration Form Link
HRC 108 13 January 2025 5 Days Istanbul Registration Form Link
HRC 108 10 February 2025 5 Days Istanbul Registration Form Link
HRC 108 10 March 2025 5 Days Istanbul Registration Form Link
HRC 108 07 April 2025 5 Days Istanbul Registration Form Link
HRC 108 05 May 2025 5 Days Istanbul Registration Form Link
HRC 108 30 June 2025 5 Days Istanbul Registration Form Link
HRC 108 28 July 2025 5 Days Istanbul Registration Form Link
HRC 108 25 August 2025 5 Days Istanbul Registration Form Link
HRC 108 22 September 2025 5 Days Istanbul Registration Form Link
HRC 108 20 October 2025 5 Days Istanbul Registration Form Link
HRC 108 17 November 2025 5 Days Istanbul Registration Form Link
HRC 108 29 December 2025 5 Days Istanbul Registration Form Link
Please contact us for fees

 

Course Description

A performance improvement plan is a formal process used by supervisors helping employees to improve performance or modify behavior.  The performance improvement plan, as it is sometimes called, identifies performance and/or behavioral issues that need to be corrected and creates a written plan of action to guide the improvement and/or corrective action. This course offers a deep-dive into HPI topics, presenting an engaging, interactive and easy-to-apply way

Course Objectives

  • Knowing the origins and major theories of HPI
  • Being able to examine and apply analysis models to determine the performance gap and its root causes
  • Learning how to evaluate the impact of solutions
  • Outlining a strategy for selecting solutions that address the root causes of performance gaps
  • Identifying standard practices and relationships engaged in by performance consultants
  • Learning how to lead the design and development of solutions

Who Should Attend?

  • Team leaders
  • Supervisors 
  • Training & Development Managers
  • Human Resource Managers
  • Anyone who is or will be responsible for managing teams or individuals
  • Anyone involved in HR planning
 

Course Details/Schedule

Day 1

  • What is Human Performance?
  • Human Performance Improvement (HPI) Theory
  • HPI Principles
  • Origins of Human Error
  • Hazardous Attitudes

Day 2

  • Error Precursors
  • Type of Error
  • Active Erros 
  • Latent Errors
  • Understanding Events
  • Error Defenses
  • Heisenberg Model
  • Zero Operational Upsets

Day 3

  • Organizational Values
  • Blame Cycle
  • Accountability vs.Culpability
  • Performance Culture
  • Fallacy of Competing Resources
  • Leaders Influence

Day 4

  • Implementing HPI
  • Human Performance-A Systems Approach
  • Performance Improvement Process
  • Anatomy of an Event
  • The Performance Model
  • Using Performance Improvement Process

Day 5

  • Using Warning Letters in HPI
  • Performance Improvement Plan (PIP)
  • Termination
  • HPI Meetings & PIP
  • Track of Employee Performance
  • Supervisory Investigations
  • Coaching in HPI

 

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21 - TTC - Transportation and Traffic Control
22 - ADV - Architectural Design and Visualization
23 - SRM - Safety and Occupational Health
24 - CSM - Public Relations, Communication Skills & Office Management
25 - TEM - Training and Education Management
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