(Click Category to List Courses)

2 - HRC - Human Resources

HRC 108 - Human Resources Performance Improvements

Code Start Date Duration Venue
HRC 108 27 February 2023 5 Days Istanbul Registration Form Link
HRC 108 24 April 2023 5 Days Istanbul Registration Form Link
HRC 108 19 June 2023 5 Days Istanbul Registration Form Link
HRC 108 14 August 2023 5 Days Istanbul Registration Form Link
HRC 108 09 October 2023 5 Days Istanbul Registration Form Link
HRC 108 04 December 2023 5 Days Istanbul Registration Form Link
Please contact us for fees


Course Description

A performance improvement plan is a formal process used by supervisors helping employees to improve performance or modify behavior.  The performance improvement plan, as it is sometimes called, identifies performance and/or behavioral issues that need to be corrected and creates a written plan of action to guide the improvement and/or corrective action. This course offers a deep-dive into HPI topics, presenting an engaging, interactive and easy-to-apply way

Course Objectives

  • Knowing the origins and major theories of HPI
  • Being able to examine and apply analysis models to determine the performance gap and its root causes
  • Learning how to evaluate the impact of solutions
  • Outlining a strategy for selecting solutions that address the root causes of performance gaps
  • Identifying standard practices and relationships engaged in by performance consultants
  • Learning how to lead the design and development of solutions

Who Should Attend?

  • Team leaders
  • Supervisors 
  • Training & Development Managers
  • Human Resource Managers
  • Anyone who is or will be responsible for managing teams or individuals
  • Anyone involved in HR planning

Course Details/Schedule

Day 1

  • What is Human Performance?
  • Human Performance Improvement (HPI) Theory
  • HPI Principles
  • Origins of Human Error
  • Hazardous Attitudes

Day 2

  • Error Precursors
  • Type of Error
  • Active Erros 
  • Latent Errors
  • Understanding Events
  • Error Defenses
  • Heisenberg Model
  • Zero Operational Upsets

Day 3

  • Organizational Values
  • Blame Cycle
  • Accountability vs.Culpability
  • Performance Culture
  • Fallacy of Competing Resources
  • Leaders Influence

Day 4

  • Implementing HPI
  • Human Performance-A Systems Approach
  • Performance Improvement Process
  • Anatomy of an Event
  • The Performance Model
  • Using Performance Improvement Process

Day 5

  • Using Warning Letters in HPI
  • Performance Improvement Plan (PIP)
  • Termination
  • HPI Meetings & PIP
  • Track of Employee Performance
  • Supervisory Investigations
  • Coaching in HPI