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23 - CSM - Public Relations, Communication Skills & Office Management

CSM 101 - Management for Non-Managers

Code Start Date Duration Venue
CSM 101 19 June 2023 5 Days Istanbul Registration Form Link
CSM 101 14 August 2023 5 Days Istanbul Registration Form Link
CSM 101 09 October 2023 5 Days Istanbul Registration Form Link
CSM 101 04 December 2023 5 Days Istanbul Registration Form Link
Please contact us for fees


Course Description

There is a great deal of non-routine work in organizations as a result of constant change. New developments, strategies and initiatives need effective implementation, and this requires effective management skills on various levels of the organization. Thus, management skills are professionally essential for everyone. This course is designed to train non-managers in improving their efficiency and performance to contribute optimally to their respective organizations within a time-effectice framework.

Course Objectives

  • Being familiar with common attributes particular to leaders
  • Infusing motivation in others
  • Understanding the importance of influence, how to gain it and how to use it
  • Techniques for building a professional network
  • Designing plans and strategies to lead


Who Should Attend?

  • Supervisors
  • Managers
  • Executives
  • Anyone who aspires to build his management qualities

Course Details/Schedule

Day 1

  • Personal core qualities and pitfalls
  • Management principles
  • Leadership
  • Management within organizations

Day 2

  • Leadership styles tailored to the needs of staff
  • Conflict management
  • Skills in leading and managing staff
  • Fundamentals of accounting and finance 

Day 3

  • Infusing motivation
  • Feedback and coaching
  • Leading meetings
  • Fostering participation in teams

Day 4

  • Understanding team roles and team dynamics 
  • Planning the project
  • Managing a Project
  • Delegation

Day 5

  • Giving and receiving feedback
  • Communication skills
  • Presentation skills
  • Personal development plan
  • Building a network