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28 - ISO - ISO (Standardization) Programs

ISO 101 - ISO 9001 Quality Management System (QMS)

Code Start Date Duration Venue
ISO 101 24 June 2024 5 Days Istanbul Registration Form Link
ISO 101 29 July 2024 5 Days Istanbul Registration Form Link
ISO 101 02 September 2024 5 Days Istanbul Registration Form Link
ISO 101 07 October 2024 5 Days Istanbul Registration Form Link
ISO 101 11 November 2024 5 Days Istanbul Registration Form Link
ISO 101 16 December 2024 5 Days Istanbul Registration Form Link
Please contact us for fees


Course Description

Quality Management System ISO 9001 protects brand image and company reputation, improves relationship with contractors and suppliers and helps in better supply chain management. ISO 9001 also provides confidence to company stake holders, its investors and promotes customer-focused work environment. Implementing a QMS will motivate staff by defining their key roles and responsibilities.  Cost savings can be made through improved efficiency and productivity, as product or service deficiencies will be highlighted.  This course addresses the common challenges for implementing a QMS.  Participants will learn how to bring the necessary discipline and control to their operations with strategies to identify problems, assign resources and evaluate the effectiveness of the system.

Course Objectives

  • Being familiar with ISO 9001 QMS's Management 
  • Understanding the requirements and intent of the ISO 9001 standard
  • Learning how to analyze your business needs and develop an implementation plan around them
  • Creating a quality culture and knowing how to assure and audit for quality

Who Should Attend?

  • Quality and project managers
  • Supervisors
  • Executives
  • Auditors
  • Anyone involved in the system development, implementation and maintenance

Course Details/Schedule

Day 1

  • Introduction to ISO 9000
  • Quality management principles
  • The process approach to customer satisfaction
  • Continual improvement tools & techniques

Day 2

  • Interpreting the ISO 9001 requirements
  • The ISO 9001 certification process
  • Applying ISO 9001 for continual improvement
  • Management system documentation

Day 3

  • QMS documentation requirements
  • Development of flow-diagrams and process map
  • Development management system policies and manual
  • Fundamentals of auditing (ISO 19011)

Day 4

  • Skills/Responsibilities
  • Planning and preparation
  • Internal audit checklist production
  • Process-based auditing techniques (how to gain objective evidence)

Day 5

  • Auditing behavior (how to ask the questions)
  • Managing a QMS internal audit program/schedule
  • Classification and documentation of audit findings
  • Implementing and following-up corrective actions