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28 - ISO - ISO (Standardization) Programs

ISO 111 - ISO 27031 IT Disaster Recovery & Business Continuity Management

Code Start Date Duration Venue
ISO 111 16 October 2023 5 Days Istanbul Registration Form Link
ISO 111 11 December 2023 5 Days Istanbul Registration Form Link
Please contact us for fees


Course Description

ISO 27031 defines the Information and Communication Technology (ITC) requirements for Business Continuity (BC) program that supports the mandate for an infrastructure that supports business operations when an event or incident with its related disruptions affects the continuity of critical business functions. This includes security of crucial data as well as enterprise operations. This course focuses on the technical and procedural issues surrounding ICT Service Continuity & Disaster Recovery (DR).

Course Objectives

  • Understanding the ICT requirements for business continuity
  • Determining ICT continuity strategies
  • Learning how to develop and implement ICT strategies
  • Learning how to exercise and test the techniques
  • Learning how to maintain, review and improve the system
  • Learning how to integrate ICT continuity

Who Should Attend?

  • Managers
  • supervisors
  • Executives 
  • ICT Managers and technicians tasked with implementing technical continuity capability
  • Anyone involved in strategic or operational IT Service Management

Course Details/Schedule

Day 1

  • Why do we need ICT Continuity
  • What is ICT Continuity
  • Disaster recovery
  • Relationship with Business continuity
  • The concept of resilience
  • The purpose and content of ISO 27031

Day 2

  • The purpose and content of ISO 27031
  • What is Business Impact Analysis (BIA)?
  • BIA for ICT Continuity
  • How to conduct BIA
  • The concept of ‘critical’ process

Day 3

  • Presenting BIA summary
  • What is information risk?
  • Identification of risks
  • Risk assessment process
  • Quantitative risks assessment

Day 4

  • Determining choices for risk treatment
  • Strategies and determining/selection of appropriate ones
  • Technical solutions for DR
  • Strategies for data protection: backup, restoration and replication

Day 5

  • Telecommunications and networking issues related to DR
  • ISO 27031 implementation issues
  • How to integrate ISO 27031 with existing BCM
  • How to align IT Service Continuity program with ISO 27031