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50 - LONG - Long-Term Programs


LONG 534 - Human Resource Management (3 Weeks)

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Course Description

This course will cover the broad range of topics associated with HR management from the perspective of the HR professional, the manager, and the employee. Topics include Managerial functions such as Planning, Organisation, Directing, Controlling; and Operative Functions as Procurement of Personnel, Development of Personnel, Compensation to Personnel, Maintaining Good Industrial Relation, Record Keeping, Personnel Planning and Evaluation. This course serves as the base course to familiarize participants who hope to become managers or team leaders during their careers with some of the issues they will have to deal with, such as staffing, motivating, and developing team members.

Course Objectives

  • Understanding the nature and highligt the functions of Human Resource Management 
  • Understanding the process of Career Management 
  • Recognizing the importance of Training and Development of Human Resources 
  • Highlighting the future challenges before the managers 
  • Measuring the effectiveness of investment in HR in the organizations

Who Should Attend?

  • Supervisors
  • HR Managers
  • Executives
  • Anyone involved in HR planning
  • Anyone who is or will be responsible for human resources management

Course Details/Schedule

Week 1

Day 1: Key HR Functions

Trends in HRM, Compensation and Benefits, Recruitment and Training, Record Keeping, Recruitment / Interviews, Ensure Compliance with Labor Laws, Payroll and Benefits, Performance Management/Appraisals, Employee Performance Improvement Plans,Retention, Exit Interviews.

Dau 2: Job Analysis, Design and Descriptions

Collecting Job Analysis Data, Job Analysis Techniques, Functional Job Analysis, Job Evaluation, Organising Duties and Responsibilities, Methods and Relationships for the Success of a Job,Collect Job-related Data, Job Specification, Basic Data for a Specific Job, Attracting Pool of Talent

Day 3: Planning and Introduction to Recruitment                                                                

Current HR Supply, Assessment of the Current Human Resource Availability, Future HR Demand, Analysis of the Future Workforce Requirements, Demand Forecast, Matching the Current Supply with the Future Demand of HR, and HR Sourcing Strategy and Implementation to Meet the Gaps.

Day 4: Recruitment

New Staff and/or Internal Employees, Seeking Talent, Selection, Skills and Compatibility, Resume Screening, Interviewing and Reference Checking, Critical-Thinking Skills about Personality and Skills, Dismissal, Voluntary Separation, Retirement or Temporary Absence, Turnover Prevention

Day 5: Interviewing

First Impression, Mutual relationship based on observation and communication, List of Topics as a Guide, Composing Questions around Keywords or Phrases, Screening Interviews, Electronic or Phone Interviews, Sequential Interviews, Panel Interviews, Behavioral Interviews

Week 2

Day 6: Case Studies and Interview Role playing

Day 7: Placement

Posting to a specific job with rank and responsibilities, Induction, Orientation, Socialisation, Understand and accept the values, norms and beliefs held by others in the organisation, Internal Mobility, Transfer, Promotion, Demotion, Employee Separation, Outplacement, Suspension, Discharge  

Day 8: Performance

Promotions, Confirmations, Training and Development, Compensation review, Competency building, Improve communication, Evaluation of HR Programs, Feedback & Grievances, Performance feedback, Transfers and Placements, Strengths and Development needs, Poor Performance Identification

Day 9: Retention

Interview Process, Behavioral Questions, Performance Management, Performance Review, Employee Development, Proven Retention Strategies, Appreciation, Liking Co-workers, Loyalty, Communication, Pride, Responsibility, Safety, Financial, Access to Training, Work-Life Balance.

Day 10: Compensation and Benefits

Compensation Philosophy and Strategy, Developing Competitive Salary Structure, Pay practices, Pay Structure, Incentive Compensation System, Merit Pay, Bonuses, Commissions, Direct Benefits, Health & Insurance, Pension Plans, Pay for Time Not Worked, Indirect Benefits.

Week 3

Day 11: Employee Development

Assessing Training Needs, Skills Gap Analysis, Benchmarking, Employee Appraisals, Employee Certification,Attaining Job Proficiency, Organizational Needs, Developmental Needs, Job Rotation, Training Priority, Employee Recognition, Promotion,Development Plan.

Day 12: Career Management

What is a Career, Impact of Society on Career, Tak,ng Charge of Career, Career Stages, Careers and Personal Life, Managing Career Change, Career Management as an Ongoing Process, Self-Exploration, Integrated Career Planning Techniques, Indicators of Effective Career Management.

Day 13: Employee Communication

Listen, read and comprehend, Paraphrase and summarize information, Distinguish between facts, assumptions, and opinions, Respond appropriately in a clear and concise fashion (oral and written), Synthesize information from different sources, Use an appropriate format and business writing style, 

Day 14: Management Styles

Management Functions, Organizational Structure, Change Theory, Global Competition, Technology, Competition, Strategy vs Policy, SWOT, Scientific Problem Solving, Marketing Mix, Product Life Cycle, Product Development, Setting Goals, Management Plan, TQM, Team Building.

Day 15: Leadership                                                                                                           

Leadership Behaviors, Define Beyond Traditional Leadership Stereotypes, Individual Leadership Qualities and Strengths, Clarify the Way Communication Works, The Importance of Attitude, The Power of Changing What You Do, Leading by Example, How Individuals Make Things Happen.