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37 - ITC - Information Technology - Miscellaneous


ITC 105 - Enterprise Information Systems (EIS)

Code Start Date Duration Venue
ITC 105 04 November 2024 5 Days Istanbul Registration Form Link
ITC 105 09 December 2024 5 Days Istanbul Registration Form Link
Please contact us for fees

 

Course Description

All main computer systems for large enterprises/holdings/company groups are covered in this 5-day course, like

·       ERP           (4 days)

·       CRM         (1 day)

 

Enterprise Resource Planning (ERP) systems are data processing systems for large enterprises, to automate the processes in all departments of the enterprise. Such applications are database-intense programs, covering supply chain management, production planning, materials acquisition and management, purchasing, payment, system management, accounting, product costing, financial management, warehouse management, customer order processing, shipping, delivery, sales etc.

Customer Relationship Management (CRM) systems are data processing systems for recording all kinds of customer contacts and reporting all customer and sales relevant information.

Course Objectives

  • Learning what is important in an ERP system
  • Taking ERP decisions confidently
  • Implementing ERP system with clear vision 
  • Dealing with CRM system in addition to the ERP system

Who Should Attend?

  • IT Managers responsible for deciding an EIS system
  • Executive Managers, who has to buy an EIS system
  • IT specialists without ERP knowledge
  • IT Project Managers for ERP/CRM
  • ERP Specialists
  • IT personal planning to launch an EIS software in the near future

Course Details/Schedule

Day 1

  • Management Pyramid with Information Requirements
  • ERP characteristics
  • Evolution of ERP
  • Business Processes and ERP
  • ERP components and its set-up
  • ERP tiers
  • E-Business and ERP
  • System benefits of an ERP system
  • System limitations of an ERP system
  • Business benefits of an ERP system
  • Business limitations of an ERP system
  • Screen shots & videos

Day 2

  • Most important international vendors
  • The advantages and disadvantages of international vendors
  • ERP Vendor selection criteria
  • Vendor evaluation
  • ERP modules overview
  • ERP modules of important vendors
  • Hardware & software components of an ERP
  • Benefits of each ERP module
  • Screen shots & videos

Day 3

  • ERP Architectures
  • 3-Tier architecture
  • Benefits and Drawbacks of architectures
  • A typical set-up with Oracle ERP
  • Third party issues
  • Database Requirements
  • ERP Governance
  • Cloud architecture for ERP
  • Benefits and Drawbacks of Cloud architectures for ERP
  • Screen shots & videos

Day 4

  • Project management
  • Project roles & responsibilities
  • Project Organization
  • ERP and Virtualization
  • Benefits and Drawbacks of Virtualization
  • Screen shots & videos

Day 5

  • CRM Guidelines
  • CRM Life cycle
  • Evolution of e-CRM programs
  • Types of e-CRM
  • E-CRM Technology
  • E-CRM components
  • Sales Analysis Functions
  • Sales Support Functions
  • International CRM programs like Siebel, SAP, Oracle, Microsoft
  • Local CRM programs
  • Screen shots & videos

 

ETABS and SAFE. Training 24 CCE 210 5 SAP 2000. Training 25 CCE 305 5 Quality Assurance in Pavement Construction 26 CCE 401 5 Construction Project Management 27 CCE 402 10 Construction Project Management (10 Days) 28 CCE 403 5 Construction Project Management-Intensive 29 CCE 405 5 Principles of Construction Project Management 30 CCE 406 10 Principles of Construction Project Management (10 Days) 31 CCE 410 10 Construction Project and Risk Management (10 days) 32 CCE 411 5 Project & Contract Management for Marine Construction 33 CCE 412 5 Application of GIS in Construction Management 34 CCE 415 4 Sustainable Water Management Techniques, Innovation and Solution (4 Days) 35 CCE 419 5 Construction Management of Hydraulic Projects 36 CCE 420 5 Water Project Management 37 CCE 421 10 Modern Technologies in the Supervision and Quality Control of Irrigation Projects and Dealing with Contractors (10 Days) 38 CCE 422 5 Rapid Earthquake Hazard Evaluation of Buildings 39 CCE 425 10 Practical Application of Computers in Structural Engineering (10 Days) 40 CCE 428 5 Survey & Profile Using Total Station 41 CCE 430 5 Bridge Construction and Maintenance 42 CCE 435 5 Bridge Inspection and Maintenance 43 CCE-A 410 10 إدارة المشاريع الهندسية -10 أيام
21 - TTC - Transportation and Traffic Control
22 - ADV - Architectural Design and Visualization
23 - SRM - Safety and Occupational Health
24 - CSM - Public Relations, Communication Skills & Office Management
25 - TEM - Training and Education Management
26 - CMR - Customer Relations