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37 - ITC - Information Technology - Miscellaneous

ITC 205 - Salesforce Designing, Planning and Implementation

Code	Start Date	Duration	Venue
ITC 205	04 November 2024	5 Days	Istanbul	Registration Form Link
ITC 205	09 December 2024	5 Days	Istanbul	Registration Form Link

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Course Description

This course is designed as a complete guide for companies who are willing to implement Salesforce. It is designed to provide a comprehansive and hands on experience of salesforce implementation. Many aspects of Salesforce implementation are discussed. Salesforce products, solutions, management objectives, organisational design, Salesforce integration services, process management (including validations, workflows, process builder), customizing application, working on development environment, mobile app design are also covered.

Course Objectives

Focusing and offers expertise in working with Salesforce CRM programs in order to bring organizations closer to their customers
Defining the right scope of Salesforce Application
Elaborating on the various aspects of Salesforce CRM
Designing a successfull implementation project
Practicing and preparing an application process plan
Planning for changes in technology, processes and organisation

Who Should Attend?

Sales persons
Marketing persons
Developers
Project Managers
Change Managers
Business Managers
Executives

Course Details/Schedule

Day 1

Salesforce and its solutions (Products and Services)
How would it fit to companies regarding company needs
Choosing right solution: cost effective yet scaleable
Designing IT side of the company
Designing business side of the company
Where to use salesforce and where not to use it

Day 2

Getting Ready with a plan
Preparing the right product
Preparing IT change plan
Preparing organisational change plan
Designing Salesforce implementation project
List of common preparation actions required
Best practises and lessons learned

Day 3

Practical session
Workshop to prepare guide for a smooth salesforce.com product project plan
Evaluation of outcome and discussion

Day 4

Must have Hyper care actions
Be prepared for these cases
How to be a champion of salesforce
How to provide support for salesforce
Moving on with Salesforce
How to plan ahead after your implementation
How much further to implement Salesforce
How to best use outsourced Salesforce develeoper/consultant/admins
How to best use inhouse Salesforce develeoper/consultant/admins
How to manage Salesforce improvement projects and support proces

Day 5

Practical Session
Hands on architecture designs
Mobile app designs
Integration designs

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SAHARA Group Training and Consultancy INC (in Turkish: SAHARA Group Eğitim ve Danışmanlık AŞ)

Tax Office: Beyoğlu (Istanbul/Turkiye,Tax No: 7390525151 (Vergi Dairesi: Beyoğlu (İstanbul), Vergi No: 7390525151)

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(Click Category to List Courses)

37 - ITC - Information Technology - Miscellaneous

ITC 205 - Salesforce Designing, Planning and Implementation

Course Description

Course Objectives

Who Should Attend?

Course Details/Schedule

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Day 5

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