(Click Category to List Courses)
20 - MLC - Management and Leadership
MLC 121 - People Management
| Code | Start Date | Duration | Venue | |
|---|---|---|---|---|
| MLC 121 | 15 August 2022 | 5 Days | Istanbul | Registration Form Link |
| MLC 121 | 10 October 2022 | 5 Days | Istanbul | Registration Form Link |
| MLC 121 | 05 December 2022 | 5 Days | Istanbul | Registration Form Link |
Please contact us for fees
Course Description
This course helps participants to understand and appreciate a combination of human and social skills, and technical competence, required by managers to carry out the process of management in the execution of their work. The course will introduce participants to the importance of their ability to connect with other people, based on trust and respect, in order to achieve corporate results & financial success. Connecting with people is about making that positive link between personal values and beliefs and the external world in which we live and work.
Course Objectives
- Understanding and appreciatng the importance of people management skills to business success
- Understanding and appreciating the importance of self management and working with differences
- Learning how to identify conflicts and deal with them confidently and effectively
- Learning how to work effectively with and in teams
- Understanding how to communicate effectively with people
Who Should Attend?
- Executives
- Managers
- Supervisors
- Anyone planning to become more effective in managing people
Course Details/Schedule
Day 1
- Understanding human nature & behaviours
- Different people styles at work & how to deal with each style
- People management skills concepts
- Interpersonal and intrapersonal communication skills
- How to build long-lasting relationships based on trust and respect
- The importance of self management
- How to develop positive thinking and a positive attitude at work
Day 2
- Introduction to different leadership styles
- Developing potential and using natural talents
- The effectiveness of leadership
- Leadership at different stages of business
- The importance of self management when dealing with differences.
Day 3
- Introduction to conflict management
- Discovering strengths and weaknesses
- Identifying and managing conflicts
- Negotiation: simple rules of engagement, and reasonable conflict resolutions.
- Communication: difficult and bad decisions
Day 4
- Building work teams and work groups
- Selecting team members and different team roles
- The ideal team size
- How to keep teams focused
- Formal and informal teams and work groups
Day 5
- Effective team communications
- Workplace communication methods
- Appropriate communications models
- Barriers to effective communication
- Conclusion and wrap up
