(Click Category to List Courses)
1 - MLC - Management and Leadership
MLC 121 - People Management
Code | Start Date | Duration | Venue | |
---|---|---|---|---|
MLC 121 | 23 June 2025 | 5 Days | Istanbul | Registration Form Link |
MLC 121 | 21 July 2025 | 5 Days | Istanbul | Registration Form Link |
MLC 121 | 18 August 2025 | 5 Days | Istanbul | Registration Form Link |
MLC 121 | 15 September 2025 | 5 Days | Istanbul | Registration Form Link |
MLC 121 | 13 October 2025 | 5 Days | Istanbul | Registration Form Link |
MLC 121 | 10 November 2025 | 5 Days | Istanbul | Registration Form Link |
MLC 121 | 01 December 2025 | 5 Days | Istanbul | Registration Form Link |
Course Description
This course helps participants understand and appreciate the combination of human and social skills, along with technical competence, required by managers to effectively carry out the process of management. It emphasizes the importance of connecting with others based on trust and respect to achieve corporate results and financial success. Participants will learn how to build positive connections between personal values and beliefs and the external environment in which we live and work.
Course Objectives
- Understanding and appreciating the importance of people management skills for business success
- Recognizing the significance of self-management and working with diverse individuals
- Learning to identify and confidently address conflicts
- Developing effective teamwork skills
- Understanding how to communicate effectively with others
Who Should Attend?
- Executives
- Managers
- Supervisors
- Anyone planning to become more effective in managing people
Course Details/Schedule
Day 1
- Understanding Human Behavior and Effective Management
- Identifying different work styles and how to interact with each style
- The challenge of management in the "new normal" and an age of uncertainty
- Key concepts in people management skills
- The manager's role: from macro to micro
- Enhancing interpersonal and intrapersonal communication skills
- Building long-lasting relationships based on trust and respect
- The importance of self-management
- Developing a positive mindset and attitude at work
Day 2
- Leadership and Organizational Development
- Introduction to different leadership styles
- Developing and leveraging natural talents and potential
- The importance of self-management when working with differences
- Managing for continuous improvement
- Digital transformation and business model regeneration
- Kaizen: from philosophy to practice
- Organizational development tools to raise performance
- Understanding organizational culture, dynamic tension, and change management
- Leading change initiatives with a solution-focused approach
Day 3
- Building and Leading Effective Teams
- Selecting team members and understanding different team roles
- Determining the ideal team size
- Keeping teams focused and motivated
- Understanding formal and informal teams and work groups
- Managing virtual and high-performing teams
- Raising the performance of dysfunctional teams through trust
- Creating alignment and functional commitment: empowering the team
- Coaching and communicating to motivate teams
- Achieving results through empowering delegation
Day 4
- Conflict Management and Communication
- Introduction to conflict management
- Turning organizational disagreement and conflict into positive outcomes
- Identifying and managing conflicts effectively
- Analyzing personal responses to conflict
- Negotiation: simple rules of engagement and reasonable conflict resolutions
- Communication during difficult or bad decisions
- Reciprocity: managing without confrontation
Day 5
- Decision making and problem-solving techniques
- Thinking slow vs. thinking fast
- Managing creativity and fostering innovation
- Harnessing the collective wisdom of the team
- Breaking self-imposed mental blocks that limit expansive thinking
- Managing crises: resilience, prioritization, delegation, and empowerment