TRAINING CATEGORIES
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1 - MLC - Management and Leadership


MLC 121 - People Management

Code Start Date Duration Venue
MLC 121 23 June 2025 5 Days Istanbul Registration Form Link
MLC 121 21 July 2025 5 Days Istanbul Registration Form Link
MLC 121 18 August 2025 5 Days Istanbul Registration Form Link
MLC 121 15 September 2025 5 Days Istanbul Registration Form Link
MLC 121 13 October 2025 5 Days Istanbul Registration Form Link
MLC 121 10 November 2025 5 Days Istanbul Registration Form Link
MLC 121 01 December 2025 5 Days Istanbul Registration Form Link
Please contact us for fees

 

Course Description

This course helps participants understand and appreciate the combination of human and social skills, along with technical competence, required by managers to effectively carry out the process of management. It emphasizes the importance of connecting with others based on trust and respect to achieve corporate results and financial success. Participants will learn how to build positive connections between personal values and beliefs and the external environment in which we live and work.

Course Objectives

  • Understanding and appreciating the importance of people management skills for business success
  • Recognizing the significance of self-management and working with diverse individuals
  • Learning to identify and confidently address conflicts
  • Developing effective teamwork skills
  • Understanding how to communicate effectively with others

Who Should Attend?

  • Executives 
  • Managers
  • Supervisors
  • Anyone planning to become more effective in managing people
     

Course Details/Schedule

Day 1

  • Understanding Human Behavior and Effective Management
  • Identifying different work styles and how to interact with each style
  • The challenge of management in the "new normal" and an age of uncertainty
  • Key concepts in people management skills
  • The manager's role: from macro to micro
  • Enhancing interpersonal and intrapersonal communication skills
  • Building long-lasting relationships based on trust and respect
  • The importance of self-management
  • Developing a positive mindset and attitude at work

Day 2

  • Leadership and Organizational Development
  • Introduction to different leadership styles
  • Developing and leveraging natural talents and potential
  • The importance of self-management when working with differences
  • Managing for continuous improvement
  • Digital transformation and business model regeneration
  • Kaizen: from philosophy to practice
  • Organizational development tools to raise performance
  • Understanding organizational culture, dynamic tension, and change management
  • Leading change initiatives with a solution-focused approach

Day 3

  • Building and Leading Effective Teams
  • Selecting team members and understanding different team roles
  • Determining the ideal team size
  • Keeping teams focused and motivated
  • Understanding formal and informal teams and work groups
  • Managing virtual and high-performing teams
  • Raising the performance of dysfunctional teams through trust
  • Creating alignment and functional commitment: empowering the team
  • Coaching and communicating to motivate teams
  • Achieving results through empowering delegation

Day 4

  • Conflict Management and Communication
  • Introduction to conflict management
  • Turning organizational disagreement and conflict into positive outcomes
  • Identifying and managing conflicts effectively
  • Analyzing personal responses to conflict
  • Negotiation: simple rules of engagement and reasonable conflict resolutions
  • Communication during difficult or bad decisions
  • Reciprocity: managing without confrontation

Day 5

  • Decision making and problem-solving techniques
  • Thinking slow vs. thinking fast
  • Managing creativity and fostering innovation
  • Harnessing the collective wisdom of the team
  • Breaking self-imposed mental blocks that limit expansive thinking
  • Managing crises: resilience, prioritization, delegation, and empowerment