(Click Category to List Courses)
47 - AVI - Aviation & Avionics Technologies
ATC 119 - Station / Ground Handling Management
| Code | Start Date | Duration | Venue | |
|---|---|---|---|---|
| ATC 119 | 09 October 2023 | 5 Days | Istanbul | Registration Form Link |
| ATC 119 | 04 December 2023 | 5 Days | Istanbul | Registration Form Link |
Please contact us for fees
Course Description
This course helps you understand ground handling functions, from marshaling to pushback, check-in to deicing. Review management responsibilities on the ramp and in the passenger and cargo terminals.
Course Objectives
- Managing all ground handling services
- Increasing the efficiency of your stations as an airline or service provider
- Working within the frame of Airport Handling Manual and Standard Ground Handling Agreement
Who Should Attend?
- Managers
- Airline station officers
- Ground handling managers and supervisors
- Airport authorities
Course Details/Schedule
Day 1
- Cooperation between airlines and service providers
- Duties of the station manager
Day 2
- Principles of customer service
- Facilitation and simplifying passenger travel
Day 3
- Ramp, cargo and terminal activities
- Service level agreements
Day 4
- Resources and GSE management
- Aviation security awareness
Day 5
- Baggage handling
- Emergency response planning
