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2 - HRC - Human Resources

HRC 144 - Labor Relations: Managing in a Unionized Environment

Code Start Date Duration Venue
HRC 144 05 August 2024 5 Days Istanbul Registration Form Link
HRC 144 09 September 2024 5 Days Istanbul Registration Form Link
HRC 144 14 October 2024 5 Days Istanbul Registration Form Link
HRC 144 18 November 2024 5 Days Istanbul Registration Form Link
HRC 144 23 December 2024 5 Days Istanbul Registration Form Link
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Course Description

The term labor relations, also known as industrial relations, refers to the system in which employers, workers and their representatives and, directly or indirectly, the government interact to set the ground rules for the governance of work relationships. A labor relations system incorporates both societal values and techniques. This course helps participants set the formal or informal ground rules for determining the nature of collective industrial relations as well as the framework for individual employment relationships between a worker and his or her employer.

Course Objectives

  • Defining the term of labor relations and its scope 
  • Understanding the importance of effective employee relations
  • Exploring the rights and duties covered by a labor relation system 
  • Learning how to build cooperative relations with the union
  • Learning how to deal with difficult and unusual situations 

Who Should Attend?

  • Managers and supervisors
  • Human Resources and Labor Relations Specialists
  • Directors and Board Members
  • Administrators
  • Members of the negotiations team
  • Future Managers, Supervisors and those in leadership positions

Course Details/Schedule

Day 1

  • Labor relations and human resources management
  • Industrial and employee relations: differences and similarities
  • Applications of labor relations law
  • The actors in the labor relations system
  • Rights of association and representation
  • Collective agreements
  • Employer policies and procedures

Day 2

  • Interests, rights and power
  • Occupational safety and health
  • Principles of freedom of association
  • Organizational autonomy
  • Protection against victimization
  • Bargained rights vs. Residual rights
  • Contract and labor law enforcement

Day 3

  • Building cooperative relations with the union
  • Defining acceptable norms and mores
  • Building positive traditions
  • Disclosure of relevant information
  • Managing performance
  • Managing absenteeism

Day 4

  • Managing workplace issues
  • Dealing with uncooperative employees
  • Dispute resolution
  • Harassment of other employees
  • Management responses
  • Rights to dismiss and discipline

Day 5

  • Alternatives to unions
  • Importance of the employee voice
  • Joint consultative committees
  • Employee representatives
  • Forums and quality circles
  • Partnerships
  • Role of legislation