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50 - LONG - Long-Term Programs


LONG 508 - IT and Oil Services Management & Administration (36 Weeks)

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Course Description

 This special program is an opportunity for the participants to update their knowledge in three main topics:

Information Technology (IT) Fundamentals which covers several areas in the information technology (IT) industry. The syllabus is designed to cover key concepts of computing, their practical applications and usage in the workplace and society in general.

Management and Leadership which is  professionally essential for everyone. In this course, participants will learn to plan their workload into managable tasks, setting appropriate goals, developing interpersonal skills and optimizing the decision-making process.

Oil and Gas Production/Processing for Operations & Maintenance : introduces the petroleum system concepts including the critical elements and processes regarding the production of the oil and gaz, presenting the best techniques of how to process them and how to keep the maintenance of the work system operations.

Course Details/Schedule

Week 1

Information Technology (IT) Fundamentals

  • Information Systems 
  • Software 
  • System Software 
  • Application Software 
  • Hardware 
  • Types of Computers 
  • Microcomputer Hardware 
  • Data 
  • Connectivity, the Wireless Revolution, and the Internet
  • System Unit 
  • Electronic Data and Instructions 
  • Binary Coding Schemes 
  • System Board 
  • Microprocessor
  • Microprocessor Chips
  • Specialty Processors 
  • Memory
  • RAM 
  • ROM 
  • CMOS 
  • System Clock 
  • Expansion Slots and Cards 
  • Bus Lines 
  • Expansion Buses 
  • Ports 
  • Standard Ports 
  • Cables 
  • Power Supply
  • What Is Input? 
  • Keyboard Entry 
  • Keyboards 
  • Features 
  • Pointing Devices 
  • Mouse 
  • Joystick 
  • Touch Screen 
  • Light Pen 
  • Stylus 
  • Scanning Devices 
  • Optical Scanners 
  • Bar Code Readers 
  • Character and Mark Recognition Devices 
  • Image Capturing Devices 
  • Digital Camera 
  • Digital Video Camera 
  • Audio-Input Devices 
  • Voice 
  • Music 
  • What Is Output?
  • Monitors
  • Features 
  • Cathode-Ray Tube
  • Flat-Panel Monitor 
  • Other Monitors 
  • Printers 
  • Features 
  • Ink-Jet Printer 
  • Laser Printer 
  • Thermal Printer 
  • Other Printers 
  • Audio-Output Devices 
  • Combination Input and Output Devices 
  • Fax Machines 
  • Multifunction Devices 
  • Internet Telephone 
  • Terminals
  • Storage 
  • Floppy Disks 
  • Traditional Floppy Disk 
  • High Capacity Floppy Disks 
  • Hard Disks 
  • Internal Hard Disk 
  • Hard-Disk Cartridges 
  • Hard-Disk Packs 
  • Performance Enhancements 
  • Optical Disks
  • Compact Disc 
  • Digital Versatile Disc 
  • Other Types of Secondary Storage 
  • Solid-State Storage 
  • Internet Hard Drives 
  • Magnetic Tape 
  • Mass Storage Devices 
  • System Software
  • Operating Systems 
  • Functions 
  • Categories
  • Windows
  • Mac OS
  • Utilities
  • Windows Utilities
  • Utility Suites
  • Device Drivers
  • Microsoft Office
  • Choosing an Office Edition
  • Setting up Office
  • Customizing your Office Installation
  • Keeping Office up to date
  • Saving and Restoring Settings and Data
  • Managing Programs and Documents
  • Using and Customizing the Ribbon
  • Customizing the Quick Access Toolbar
  • Finding Help and Support Options
  • Using Keyboard Shortcuts
  • Opening and Saving Documents
  • Sharing your work in PDF and other Formats
  • Organizing Office Documents Using File Properties and Details
  • Microsoft Wrod
  • What’s in a Word Document?
  • Creating and Editing Documents
  • Searching Within a Document
  • Giving Your Documents a Consistent Appearance
  • Adding Pictures and Graphics
  • Using Outlines to organize Documents
  • Working with Tables
  • Inserting References to Other Parts of a Document
  • Microsoft Excel
  • What’s in an Excel Workbook? 
  • Entering and Filling in Data and Series
  • Using Formulas and Functions
  • Formatting Cells and Ranges
  • Sorting Out Your Data Management Options
  • Formatting and Using Tables
  • Microsoft PowerPoint
  • What’s in a PowerPoint Presentation?
  • Building a Presentation from Scratch
  • Adding Graphics and Video Clips
  • Adding Emphasis and Animations
  • Creating Notes and Handouts
  • Turning Your Presentation into a Video
  • Microsoft Outlook
  • What’s in an Outlook Profile?
  • Setting Up Mail Account
  • Organizing Your contacts
  • Creating, Sending and Receiving Messages
  • Managing Outlook Data Files and Folders
  • Microsoft SharePoint
  • What’s in SharePoint Site or Workspace ?
  • How SharePoint and Office Work Together
  • Connecting Lists, Calenders and Discussions to Outlook
  • Communications 
  • Connectivity
  • The Wireless Revolution
  • Communication Systems 
  • Communication Channels
  • Physical Connections 
  • Wireless Connections 
  • Connection Devices
  • Modems
  • Connection Service 
  • Data Transmission 
  • Bandwidth 
  • Protocols 
  • Networks 
  • Terms 
  • Network Types
  • Local Area Networks 
  • Home Networks 
  • Metropolitan Area Networks 
  • Wide Area Networks
  • Network Architecture
  • Configurations 
  • Strategies 
  • Organizational Internets: Intranets and Extranets 
  • Intranets 
  • Extranets 
  • Firewalls 
  • Specialized Applications 
  • Graphics 
  • Desktop Publishing 
  • Image Editors 
  • Illustration Programs 
  • Image Galleries 
  • Graphics Suites 
  • Audio and Video 
  • Multimedia 
  • Links and Buttons 
  • Developing Multimedia Presentations
  • Multimedia Authoring Programs

Week 2

Management and Leadership

  • Essential Leadership Skills for Technical Professionals
  • The nature of groups
  • Leadership vs. Management
  • Self-centering
  • Listening
  • Motivation
  • Group dynamics
  • Conflict management
  • Team building
  • Critical thinking and taking action
  • PETROLEUM PROJECT MANAGEMENT: PRINCIPLES AND PRACTICES
  • The project management process
  • Scope definition
  • Scheduling tools
  • Manpower resources
  • Project risk management
  • Learning, continuous improvement and quality management in projects
  • Project team management
  • Case studies and exercises
  • INTRODUCTION TO PETROLEUM BUSINESS
  • Understanding corporate business
  • The importance of creating value for shareholders
  • How is value measured and what are the expectations of different stakeholders in the financial framework of corporations
  • Introduction to Economic Evaluation 
  • The importance of discounting for capital intensive industries
  • Definition of the Cost of Capital and how it is calculated
  • Valuing businesses at the macro level
  • Creation of value and competitive advantage
  • The competitive environment in the petroleum industry
  • How is energy demand growing
  • Location and ownership of oil and gas reserves
  • Capital requirements and risk
  • Oil and gas pricing and drivers for the future
  • Examples of competitive advantage and how this has impacted the history of the business
  • Introduction to accounting
  • The purpose of accounts
  • Key financial statements
  • Demystification of the annual report
  • Introduction risk
  • Economic evaluation at the project level 
  • Economic impact of projects on book value, market capitalization, share price
  • Measuring competitive advantage through net present value, the value of incremental economics
  • PERSONNEL SUPERVISION IN THE PETROLEUM INDUSTRY
  • The role and function of the supervisor in the petroleum industry 
  • Understanding and applying essential behavioral management concepts
  • Understanding and increasing employee motivation
  • Understanding and applying leadership concepts
  • Effectively supervising a diverse workforce
  • Basic skills in interpersonal communications
  • Performance management
  • Coaching
  • Working with difficult employees
  • Goal Setting
  • Empowering subordinates
  • Creating positive and functional thinking about work
  • Making ongoing change for growth and improvement the petroleum industry
  • Taking personal responsibility
  • HIGH PERFORMANCE PETROLEUM TEAMS
  • Definition and purpose of teams
  • Characteristics of a high performance team
  • Gaining clarity of goal and worthiness
  • Developing a team charter
  • Gaining commitment
  • Team collaboration and trust
  • Establishing operational norms
  • Stages of team development
  • Team roles and relationships
  • System influences
  • Conditions for effective team building
  • Individual and team assessments
  • Team communications
  • Group dynamics
  • Problem solving in teams
  • Developing personal plans to improve team effectiveness
  • Team leadership
  • Effective team meetings
  • Monitoring team progress
  • MEETING MANAGEMENT AND FACILITATION FOR THE PETROLEUM INDUSTRY
  • Speaking skills
  • Time management in meetings
  • Agenda creation
  • Conflict management
  • Meeting facilitation aids
  • PETROLEUM CONTRACTS
  • Types of international petroleum contracts
  • Important principles and terms in all contracts
  • Host governments and contractors contract objectives
  • Specific features of different types of contracts; dividing the production
  • Outline of a typical contract 
  • Contract operating issues
  • Funding petroleum development programs
  • How the contractor is paid
  • Contractor's risk
  • Contract economics
  • Non-financial issues
  • Analysis of contract provisions
  • Model contract
  • Natural gas production under international contracts
  • Negotiations 
  • Ethics in international petroleum operations
  • PETROLEUM FINANCE AND ACCOUNTING PRINCIPLES
  • Getting started: Financial terms and definitions, the language of business; Accounting rules, standards and policies
  • Constructing the basic financial statements
  • Classifying petroleum assets and liabilities
  • Comparing different accounting elements
  • Accounting for joint operations
  • Petroleum Accounting and reporting

 

Week 3

Oil and Gas Production/Processing for Operations & Maintenance

  • Hydrocarbons basic principles
  • Units of measurement
  • Process drawings
  • Overview of oil and gas processing
  • Important properties of hydrocarbons
  • Phase behavior fundamentals
  • Practical thermodynamics: mass and energy balances
  • Heat transfer and fired heaters
  • Mechanical refrigeration
  • Introduction to process control
  • Basic principles of fluid flow
  • Centrifugal pumps
  • Centrifugal compressors
  • Reciprocating compressors
  • Introduction to gas turbines
  • Production separators and oil dehydration
  • Water treating
  • Corrosion and corrosion monitoring
  • Amine gas sweetening
  • Sulfur recovery
  • Mass transfer operations
  • Water-hydrocarbon behavior
  • TEG gas dehydration
  • Mole sieve dehydration
  • Gas expansion NGL recovery 
  • Crude oil, condensate
  • Process troubleshooting
  • Petroleum Refinery
  • The Refinery Flow Sheet 
  • Process Units
  • Streams
  • Vocabulary
  • Hydrocarbon Chemistry 
  • Structures of the Four Main Hydrocarbon Types
  • Crude Oil - Properties, Sources, Assays, Pricing
  • Fuel Products – Specs, Environmental Regs, Oxygenates, Biofuels
  • Atmospheric and Vacuum Distillation, Desalting
  • Fluid Catalytic Cracking
  • Catalytic Reforming and Aromatics Recovery
  • Isomerization
  • Alkylation
  • Hydro treating and Hydrocracking
  • Hydrogen Processes, Sulfur Recovery, Sweetening
  • Lube Oil Base Stocks
  • Resid Processing: Visbreaking, Deasphalting, Coking, Hydrocracking
  • Pollution Control: Air, Water, Particulates
  • The Future: Crude Oil, Products, Processes
  • Petroleum Refining Technology and Economics
  • Crude oil 
  • Understanding crude oil reserves and characteristics is therefore important. 
  • World-wide crude supply
  • Future production trends
  • Petroleum products
  • Product demand trends
  • Gasoline
  • Distillate
  • Fuel oil
  • Product specifications
  • Gasoline
  • Jet fuel
  • Diesel
  • Fuel oil
  • Product pricing
  • Refining centers
  • Import/export parity
  • Crude Oil Quality
  • Crude oil composition
  • Typical elemental breakdown
  • Hydrocarbon types
  • Bulk crude oil properties
  • API gravity
  • Sulfur content
  • Distillation range
  • Other important properties
  • Refinery process technology
  • This is an overview of process technology, with a focus on heavy oil conversion options. 
  • The range of refinery process technology will be discussed
  • Crude Oil Separation
  • Distillation fundamentals
  • Atmospheric distillation
  • Vacuum distillation
  • Gas plants
  • Refinery process technology (Continued)
  • Conversion Processes
  • Hydrocracking
  • Fluid catalytic cracking
  • Delayed coking
  • Fluid coking
  • Visbreaking
  • Solvent deasphalting
  • Reside hydrocracking
  • Upgrading Processes
  • Hydro treating
  • Catalytic reforming
  • Isomerization
  • Alkylation
  • Supporting Processes
  • Acid gas removal
  • Sulfur recovery
  • Hydrogen production
  • Benzene Reduction
  • Utilities and offsites
  • Product blending
  • Other Related Technology
  • Petrochemicals
  • Aromatics
  • Olefins
  • Lube oil
  • Refinery types and complexity 
  • Refinery types
  • Topping
  • Hydro skimming
  • Cracking
  • Coking
  • Nelson complexity index
  • Refinery margins 
  • several types of refinery 
  • Variable
  • Net
  • Incremental
  • Refinery Planning and Economics
  • Linear programming
  • Crude oil assays
  • Refinery modeling
  • Planning applications
  • Crude oil evaluation
  • Production planning
  • Product blending
  • Shutdown planning
  • Configuration studies
  • Technology evaluation
  • Oil transportation and processing
  • Oil field process 
  • Field process 
  • Production process and transport 
  • Production system 
  • Nodal analysis 
  • Single phase equation in pipelines 
  • Reynolds transport principles 
  • Continuity Equation 
  • Momentum’s equation
  • Single phase flow 
  • Fluid flow equations
  • Isothermal flow in pipeline 
  • Incompressible single phase flow 
  • Flow parameter estimation: pressure, flow, and diameter 
  • Minor pressure loss in accessories and valves 
  • Impact of some parameter in the energy requirement 
  • Pumps in the pipeline system 
  • Temperature profile in pipeline 
  • Explicit model 
  • For incompressible fluid 
  • For compressible fluid 
  • Implicit model 
  • Peng – Robinson Equation of State
  • Crude oil diluents 
  • Impact of the dilution on the density and viscosity 
  • Impact of the dilution on density and viscosity of the mixture 
  • Impact of the dilution on the pressure requirement 
  • Optimum amount of diluents based on hydraulic analysis 
  • Booster stations 
  • Impact on pipeline diameter 
  • Effect of the mixture quality 
  • Effect of the topography of the terrain 
  • Heavy oil transport using heat 
  • Hydraulic behavior on heated pipeline 
  • Characteristic behavior of some heavy oil 
  • Study case and premises for hydraulic study 
  • Thermal- hydraulic analysis to the pipeline
  • Water-crude oil transport 
  • Water distributed in crude oil phase 
  • Physical properties and pressure drop 
  • Two phase flow: different models 
  • Gas-liquid flow in gathering system 
  • Effect of gas on the properties of the liquid phase 
  • Flow effect on the gas phase 
  • Mechanistic models: Xio’s Method 
  • Gas-Liquid flow in the production system
  • Basic equations for gathering network 
  • Series system 
  • Parallel system 
  • Branched system 
  • Gathering network: open, closed, 
  • Equations for gathering network 
  • Gathering network structure 
  • Introduction to the gathering network 
  • Topography of the network 
  • Generation of dendrite in the network
  • Petroleum Engineering
  • Reservoir traps
  • Oil Reserve Estimates
  • Production Mechanism
  • Data Acquired
  • Well Testing & Production
  • Reservoir Types
  • Rock Properties
  • Rock Wettability
  • Fluid Properties
  • Fluid Composition
  • Fluid Types
  • Fluid Sampling
  • Crude Oil Properties
  • Formation Water Properties
  • Material Balance Equations and their Uses
  • Gas Reservoirs
  • Pressure Measurements
  • Plans for Development
  • Crude Oil Composition & Analysis
  • Processing Units & Degassing Stations
  • Asphaltene, Tar, and Wax Problems
  • Effects of Change of Reservoir Pressure
  • Heavy Oil
  • Samples from Core
  • Down Hole Sampling
  • H2S and CO2
  • The Art of Sampling
  • Picking of Pressure Points
  • Coring: What is Coring
  • Conventional Core Barrel
  • Core Jamming
  • Coring While Drilling
  • Sponge Core
  • Coring Tracer
  • Gamma Tracking on Core Samples
  • Corrosion: Basics of Corrosion
  • Factors Affecting Corrosion
  • Corrosion Rate & Mechanism
  • Forms of Corrosion
  • Analysis of Corrosion Data
  • Cementing: Basics
  • Cement-Mud Relationship
  • Slurry Dynamics
  • Rehology of Cement Slurry
  • Displacement Mechanism
  • Problems with Gas
  • Analysis of Cement data
  • Process Safety Engineering
  • Historical Incident & Problem Areas
  • Risk Analysis Basics
  • Process Hazards Analysis Techniques – Overview
  • Layers of Protection
  • Inherently Safer Design
  • Hazards Associated with Process Fluids
  • Leakage and Dispersion of Hydrocarbon Releases
  • Combustion Behavior of Hydrocarbons
  • Sources of Ignition
  • Hazards Associated with Specific Plant Systems
  • Plant Layout & Equipment Spacing
  • Pressure Relief and Disposal Systems
  • Corrosion & Materials Selection
  • Process Monitoring and Control
  • Safety Instrumented Systems
  • Fire Protection Principles
  • Explosion Protection
  • Applied Maintenance
  • World class standards
  • Maintenance strategies
  • Planning and scheduling
  • Optimizing Preventative and Predictive maintenance
  • Identifying critical equipment
  • Supplier certification
  • Developing organizational competence
  • Presenting your action plan

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